Top Operations & Support Jobs

Supports bond and surety service activities, including bond setup, renewals, endorsements, cancellations, reinstatements, invoicing, documentation, and data management. Coordinates with clients, account teams, surety underwriters, and accounting to gather underwriting information, resolve service or billing issues, track pending items, and maintain accurate records in EPIC. Provides client communication, supports aged receivables and check requests, and contributes to process improvement while meeting accuracy, productivity, compliance, and service standards.

Provides administrative and customer support for health-sector programs by coordinating schedules, virtual meetings, communications, records, evaluations, proposals, contracts, events, account provisioning, troubleshooting, invoicing, and customer inquiries. Maintains trackers and documentation while supporting Account Managers and internal teams. Uses Microsoft 365, Salesforce, Monday.com, Zoom, and related business applications to manage operational processes and deliver timely, accurate customer assistance.

Provides first-tier desktop and help desk support for City facilities. Installs, configures, images, and troubleshoots Windows laptops, desktops, printers, software, drivers, and firmware. Documents and resolves tickets, communicates technical issues to end users, escalates complex problems, supports remote facilities, and contributes to Active Directory migration and multifactor authentication projects.

Engage with customers through calls, email, and chat; diagnose issues across payments, cards, travel, bank linking, and accounting integrations; manage escalations across internal teams; use and improve AI-powered CX tools; communicate clearly with customers; and build process improvements, automations, SOPs, and knowledge-base updates.

Coordinates IT support for business users and vendors, covering SAP, Microsoft 365, infrastructure, networking, and business applications. Manages IT requests from intake through resolution, tracks issues and project timelines, coordinates vendor deliverables, escalates critical problems, provides status updates, and collaborates with Japan-based stakeholders.

Summer intern supporting various bank departments with clerical tasks, data entry, filing, document organization, event coordination, meetings, research, and daily operational projects. The role provides exposure to industry-specific software and business functions while developing organizational, communication, teamwork, and independent work skills.

Leads corporate IT operations and serves as the technical owner for Microsoft 365, Entra ID, Intune, endpoints, SaaS applications, and identity administration. Manages MSPs and technology vendors, establishes service standards, handles Tier 3 escalations, oversees onboarding and device lifecycles, and delivers IT projects. Partners with IT Security on access management, endpoint compliance, incident response, and security initiatives while maintaining documentation, procedures, and strong internal customer service.

Provides proactive administrative and organizational support to the Founder, including calendar and travel management, communications, meeting follow-up, records, purchasing, vendor coordination, animal care scheduling, staff support, recruiting, partnerships, events, and special projects. The role also supports organizational programs and onsite engagements while exercising discretion, sound judgment, and confidentiality in a full-time onsite environment.

Welcomes residents and guests, manages and tracks packages using an iPad, completes shift reports, documents incidents, follows procedures, and coordinates with security, maintenance, and management. The role requires bilingual English and Spanish proficiency, reliable transportation, professional communication, and availability for a Monday-to-Friday afternoon/evening schedule.

Supports Financial Advisors with client service, account opening and maintenance, document processing, issue resolution, reporting, scheduling, financial planning software, compliance records, and client communications. Serves as a primary client contact, coordinates with the Home Office, assists with marketing and prospecting activities, and performs branch administrative duties while protecting confidential information.