Top Operations & Support Jobs

The Operational Transformation Associate will onboard new agents, troubleshoot technical issues, document procedures, and assist with technology implementation and user training.

The Invoice Process Specialist will manage invoicing, customer service, and relationship management, ensuring coordination between internal teams and external partners.

The Revenue Operations Manager leads data visualization and analytics using Power BI, manages a sales operations team, and optimizes revenue processes and strategies.

The Risk Adjustment Campaign Associate manages projects related to Medicare Advantage and Commercial risk adjustment, ensuring compliance and performance monitoring while collaborating with teams to enhance service delivery.

The Senior Logistics Analyst leads complex logistics and sustainment analysis, supporting readiness and lifecycle decisions, mentoring junior analysts.

Lead development and delivery of operational training at the Florence chemical manufacturing site. Build curricula, create and maintain SOPs/SCORM content, implement advanced training technologies, manage LMS records, ensure compliance (OSHA/EPA), support SMEs, and measure training effectiveness.

The Production Planner supervises production scheduling, develops departmental goals, champions safety programs and process improvements, and collaborates with maintenance, engineering, and QA/QC teams.

As a Sign Holder, you will attract attention to signs directing people to client businesses, working part-time on weekends, mainly outdoors.

The Claim Specialist will handle complex Michigan PIP claims, conduct investigations, negotiate settlements, and ensure all policyholder benefits are identified while documenting claims in the system.

Provide clerical support to the Claims department: route and enter documents, monitor RPA exceptions, order police reports, handle high-volume invoice payments, manage file retrievals, and respond to member and vendor calls. Assign claims per business rules and update claim systems with recovery task information.

The Senior Claim Specialist handles complex PIP and litigation claims, evaluating coverage, negotiating settlements, and documenting processes while collaborating with various stakeholders.

The Operations Manager will oversee contract execution, optimize operational performance, ensure compliance, and develop teams while managing significant overnight travel.

The Corporate Programs Travel Manager leads Ciena's global travel strategy, overseeing policy development, vendor partnerships, and technology improvements to enhance traveler experience and ensure compliance.

The Senior Director of Indirect Procurement leads the global procurement strategy, develops teams, drives transformation, and ensures alignment with corporate objectives while fostering stakeholder relationships.