Top Operations & Support Jobs

Provides IT support across YMCA locations by troubleshooting computers, mobile devices, printers, software, connectivity, and phone systems. Sets up equipment, accounts, email, and access; supports Microsoft 365 and Google Workspace; manages technology inventory and documentation; and coordinates with third-party IT providers and vendors on cybersecurity, networking, and technology projects.

Provides administrative and event support for the Lawyers Division fundraising team, including scheduling meetings, coordinating events, preparing communications and materials, managing databases and reports, processing gifts and payments, handling invoices and expenses, and supporting event logistics. The role requires strong organization, communication, data-management, multitasking, and collaboration skills in a fast-paced hybrid environment.

Provides Tier 1 and 2 desktop support for government workstations, laptops, applications, servers, peripherals, and printers. Manages ServiceNow tickets, troubleshoots hardware and software issues, installs and configures systems, documents resolutions, coordinates escalations, supports facility transitions, mitigates security issues, prepares activity reports, and trains users. The role requires an active Top Secret clearance and works on-site in Rosslyn, Virginia, from 8 a.m. to 5 p.m.

The posting provides no specific responsibilities, qualifications, technologies, compensation, travel requirements, or security clearance details for the Manager role.

Provides administrative and accounting support, including processing supplier and freight claims, purchase orders, receivables, inventory costing, route settlements, financial filing, reporting, reconciliations, collections, and maintaining sales, delivery, and licensing information in the Route Accounting System. Requires strong organization, communication, analytical, multitasking, Microsoft Office, and administrative skills.

Three-month gallery internship supporting sales, artist liaison, research, events, press outreach, front desk operations, visitor enquiries, stock management, mailings, expenses, and client meeting preparation. Interns complete research-based art projects, develop business and industry knowledge, build professional networks, and receive training in Photoshop, Artnet, and Google SketchUp.

Manages domestic and international order submittals, including documentation, drawings, approvals, quotes, and customer communications. Interprets orders, applies product options, coordinates with sales and design engineering, tracks submittal timeliness, improves processes, and supervises staff. The role requires strong product knowledge, communication, problem-solving, judgment, and interpersonal skills in an office or plant environment.

Coordinates administrative operations for an NIH research office, including personnel, travel, procurement, budget, meetings, records, calendars, databases, spreadsheets, and reporting. Supports onboarding and credentialing, maintains tracking systems, processes supplies and equipment requests, prepares documents and presentations, monitors deadlines and expenditures, and advises staff on policies, procedures, technology, and government administrative requirements.

Provides Tier 2 Network Operations Center support for customer-site automation and robotics systems. Monitors performance, responds to alerts, troubleshoots production issues, coordinates incident escalation, performs root cause analysis, documents resolutions, and supports system updates. Develops dashboards, reports, runbooks, scripts, and process improvements while collaborating with software, hardware, controls, systems, and operations teams. The role includes 24/7 operational support, on-call escalation coverage, hybrid work in Massachusetts, and up to 10% travel.

Processes inbound legal advertising orders by email and phone, including typesetting, proofreading, pagination, billing, scheduling, payment collection, report processing, and customer service. The representative supports the Legal Advertising Manager, coordinates with internal departments, manages assigned geographic regions, and ensures advertisements are accurately published on schedule.