Top Customer Success Jobs in Ogden, UT

The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.

The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.

The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.

As a Senior Product Support Specialist, you will troubleshoot product-related issues, provide exceptional customer support, collaborate with product and engineering teams, and enhance your understanding of ERP systems. Your role includes acting as an expert for customer inquiries, documenting solutions for future reference, and building strong relationships with customers to drive satisfaction and engagement.

The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.

The Customer Success Manager at Proofpoint is responsible for ensuring customers realize the full value of their products and services, maximizing renewals and add-on transactions. The role involves regular customer meetings, analyzing telemetry data for outreach, advocating for customer needs, and collaborating with internal teams to support customer success.

As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.

As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.