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Leads corporate improvement, strategic planning, merger and acquisition analysis, and business transformation initiatives. Partners with executives and stakeholders to identify challenges, gather market and financial data, develop recommendations, create project plans, monitor milestones, facilitate meetings, and drive implementation. Prepares presentations and insights for senior leadership while managing projects across the organization. Travel to company locations and customer sites may reach 25%.

Supports the SaaS order-to-cash and revenue lifecycle, including sales order processing, contract review, billing, invoice distribution, collections, revenue recognition support, reconciliations, and month-end close. Maintains customer, contract, and billing data; resolves account discrepancies; supports audits and internal controls; and partners with Sales, Customer Success, and Finance to improve billing processes.

Serves as the primary customer contact for the service department by managing inbound and outbound communications, scheduling and confirming service appointments, maintaining accurate CRM records, meeting call and appointment goals, and providing professional customer support by phone, text, and email.

Provides onsite E2 Travel helpdesk and travel analysis support for federal employees, including user setup, profile and trip assistance, routing changes, trip and voucher monitoring, UFMS troubleshooting, user training, airfare policy compliance, Fly America Act waiver reviews, R&R airfare reimbursement limits, and policy correspondence.

Provides entry-level HR support focused on recruiting, candidate screening, interviewing, orientation, onboarding, employee assistance, student clinical education coordination, and confidential record maintenance. Coordinates interviews, onboarding requirements, HR events, schedules, supplies, vendors, and administrative operations. Serves as a professional first point of contact for employees, candidates, physicians, students, visitors, and leaders while maintaining accurate records and protecting sensitive information.

Reviews REO purchase contracts, addenda, and post-sale deeds for accuracy, completeness, compliance, and proper documentation. Verifies terms against investor, insurer, and company requirements; resolves discrepancies; tracks deadlines; communicates with asset managers and agents; maintains audit-ready files; scans, indexes, uploads, and routes deed documents. Supports operational document review and related business needs.

Maintains financial records, prepares reconciliations, journal entries, financial statements, budgets, forecasts, and executive reports. Supports accounts payable and receivable, month-end and year-end close, internal control compliance, regulatory monitoring, confidentiality, and financial data management.

Build and lead 3i’s people function across jurisdictions, owning HR operations, compliance, compensation, performance, employee relations, recruiting processes, benefits, onboarding, offboarding, HR systems, people analytics, engagement, and IT operations. The role manages vendors, counsel, PEO administration, policies, employee data, access systems, and manager support while establishing scalable people infrastructure for a growing organization.

The Controller will build scalable accounting processes, implement an ERP, manage quote-to-cash operations, own AR, AP, payroll, tax, compliance, financial statements, and audit readiness. The role will lead Cape through its first PCAOB audit, maintain GAAP-compliant books, improve close processes, and hire and develop the accounting team.

Leads AV staff and manages audio-visual systems supporting daily attraction operations, live events, installations, maintenance, and technical support at Ark Encounter. Responsibilities include staffing, scheduling, coaching, equipment upkeep, event coordination, purchasing, system software maintenance, and team development. The role requires flexible weekend availability, physical capability, live production and AV maintenance experience, technical knowledge across multiple AV platforms, and adherence to Answers in Genesis’ faith-based mission.