Ark Encounter AV Manager

Posted 4 Days Ago
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41097, Williamstown, KY, USA
In-Office
Mid level
Social Impact
The Role
Leads AV staff and manages audio-visual systems supporting daily attraction operations, live events, installations, maintenance, and technical support at Ark Encounter. Responsibilities include staffing, scheduling, coaching, equipment upkeep, event coordination, purchasing, system software maintenance, and team development. The role requires flexible weekend availability, physical capability, live production and AV maintenance experience, technical knowledge across multiple AV platforms, and adherence to Answers in Genesis’ faith-based mission.
Summary Generated by Built In

The AV Manager at Answers in Genesis provides leadership and management to AV staff and technical systems utilized throughout the Ark Encounter. With the main goal of providing audio and visual technology service and support for Answers in Genesis, Ark Encounter. The AV Manager is responsible for leading a team of AV Technicians in live event support, technical support, and daily operations of all Answers in Genesis facilities, but specifically the Ark Encounter. This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.

Responsibilities

  • Manage day-to-day staffing requirements, plan and assign work, establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
  • Ensure and maintain cleanliness and orderliness of all AV racks, equipment, work areas, and equipment storage areas. Develop, implement, and keep a routine maintenance schedule.
  • Support daily attraction operations and ensure equipment maintenance is performed properly and timely.
  • Help with development and maintenance of the software systems related to AV Services within the ministry.
  • Assists with installation of new AVL systems as needed and directed by management.
  • Works closely with the Director of AV Operations for the purchasing of daily consumables.
  • Recruit, interview and train team members.
  • Be available for team members and work closely with them to get the job done.
  • Promote the mission and standards of Answers in Genesis.
  • Create a SERVE culture environment in all work done.
  • Approach all tasks with a second-mile mindset.
  • Prioritize personal integrity in all interactions and assignments.
  • Oversee and promote the spiritual, personal, and professional development of all team members being led.
  • Work closely with the Events team, event organizers and Concert Production Manager on Large events.
  • And all other duties and responsibilities as assigned by management.
Qualifications

Requirements

  • Leadership: lead by example and resolve conflicts and see the job to completion.
  • Management skills: build relationships with employees and hold them accountable by providing encouragement, correction and direction.
  • Organizational skills: Provide oversight of… employee schedules, equipment maintenance, daily operations, and event productions.
  • A flexible schedule is a must as the A/V Manager may need to be available for before and after normal hours A/V support.
  • Must be able to work weekends.
  • Some travel may be required.
  • Must be able to lift 65 lbs. and able to climb ladders.
  • Problem-solving skills: ability to multitask and think quickly under pressure.
  • Ability to keep calm and respond to others with a Christ-like attitude in all situations.
  • Must agree with and be able to sign our Statement of Faith.
  • Maintains a personal relationship with Jesus Christ.
  • Regularly attends a local Bible-believing church.

Education & Experience

  • A Minimum of 3 years of live production support: sound, lighting, video recommended.
  • A minimum of 2 years of facility Audio/Visual installation & maintenance experience Recommended
  • Experience managing/leading a group or team.
  • Certifications in Dante, Q-sys, ETC lighting consoles, WWB preferred.
  • Working knowledge and experience with ProPresenter, PowerPoint, and Keynote
  • Experience with Barco and Ross Video Switching a plus
  • Experience with Alcorn McBride, Crestron, and Christie Digital Projectors preferred
  • Familiar with both Mac and Windows operating systems.
  • Working knowledge of Microsoft Office
  • Experience with servers, switches and networking is a plus
  • Any formal AV related training and certifications is a benefit

Items Needed for Possible Employment

  • Completion of on-line application, https://answersingenesis.org   
  • Salary Requirements 
  • Salvation Testimony  
  • Creation Belief Statement 
  • Confirmation of your agreement with the AiG Statement of Faith (AiG Statement of Faith can be found on the website).  https://answersingenesis.org/about/faith/
  • Completion of a Background Check and Pre-Employment Drug Screen  

Skills Required

  • Leadership ability, including leading by example, resolving conflicts, and completing assignments
  • Management skills, including building employee relationships and providing accountability, encouragement, correction, and direction
  • Organizational skills for employee scheduling, equipment maintenance, daily operations, and event productions
  • Flexible schedule with availability for before- and after-hours AV support
  • Ability to work weekends
  • Ability to lift 65 pounds and climb ladders
  • Problem-solving ability, multitasking, and ability to think quickly under pressure
  • Ability to remain calm and respond with a Christ-like attitude
  • Agreement to sign the Answers in Genesis Statement of Faith
  • Personal relationship with Jesus Christ
  • Regular attendance at a local Bible-believing church
  • Minimum of 3 years of live production support experience in sound, lighting, or video
  • At least 2 years of facility audio-visual installation and maintenance experience
  • Experience managing or leading a group or team
  • Working knowledge of ProPresenter, PowerPoint, and Keynote
  • Certifications in Dante, Q-SYS, ETC lighting consoles, or WWB
  • Experience with Barco and Ross video switching
  • Experience with Alcorn McBride, Crestron, and Christie digital projectors
  • Familiarity with Mac and Windows operating systems
  • Working knowledge of Microsoft Office
  • Experience with servers, switches, and networking
  • Formal AV-related training or certifications
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The Company
Year Founded: 1993

What We Do

Answers in Genesis is an apologetics ministry dedicated to helping Christians defend their faith and proclaim the good news of Jesus Christ. The organization also operates attractions such as the Creation Museum and the Ark Encounter.

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