E2 Helpdesk / Travel Analyst

Posted 6 Days Ago
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Arlington, VA, USA
In-Office
65K-75K Annually
Junior
Information Technology • Analytics • Financial Services
The Role
Provides onsite E2 Travel helpdesk and travel analysis support for federal employees, including user setup, profile and trip assistance, routing changes, trip and voucher monitoring, UFMS troubleshooting, user training, airfare policy compliance, Fly America Act waiver reviews, R&R airfare reimbursement limits, and policy correspondence.
Summary Generated by Built In

XLA is looking for a E2 Helpdesk / Travel Analyst to support a federal agency in Arlington, VA. This position is onsite position Monday-Friday. 

Target Annual Compensation Range for this role will be $65,000 to $75,000. There will also be a competitive benefits component to the package. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate.


  • The position will provide support to travelers, approving officials, and system administrators with E2 Travel related issues. This includes setting up new users, profile assistance, trip assistance, routing pool and hierarchy changes, monitoring trips and vouchers, and troubleshooting UFMS related errors
  • Assist with conducting hands-on E2 training for E2 users
  • Ensure compliance of DEA’s Lowest Available Airfare policy. This includes assisting offices in obtaining the correct documentation for voucher purposes
  • Review requests for Fly America Act waivers (individual and annual) 
  • Provide and set maximum reimbursement cost for Rest and Recuperation (R&R) airfare
  • Draft correspondence to DEA employees regarding E2. This will include memorandums on policy, broadcast email updates, and any other related correspondence.

General Experience:

  • Requires two (2) years of experience. Relevant experience includes, but is not limited to, efficient data entry and ability to prepare and deliver reports and other documents in support of project(s).

Functional Responsibilities:

  • Duties may include data input, preparing letters, files, forms, and other required documents; communicate with appropriate personnel to obtain necessary information; provide administrative, legal, and technical support.

Minimum Experience/Education/Certification:

  • High School Diploma or other equivalent and two years of experience

EEO Statement

XLA is committed to the full inclusion of all qualified individuals and is an equal opportunity employer committed to supporting equality and integrity in the workplace, professional development and education, and an entrepreneurial atmosphere.  

We encourage qualified individuals with disabilities to apply. If a reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 703-584-8317 or via email at [email protected]. For persons who are deaf, hard of hearing, deafblind, or deaf-disabled, XLA will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

We are proud to be an EEO/VETERAN EMPLOYER.
All qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status and will not be discriminated against for self-identifying with either category




Skills Required

  • High school diploma or equivalent
  • Two years of relevant experience
  • Efficient data entry experience
  • Ability to prepare and deliver reports and project-support documents
  • Ability to prepare letters, files, forms, and other documents
  • Ability to communicate with personnel to obtain necessary information
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The Company
HQ: Vienna, VA
256 Employees
Year Founded: 1994

What We Do

XLA is an award-winning government services provider with 250 employees both domestically and internationally. Our core competencies are Program Lifecycle Management, Engineering & Technical Solutions and International Program Support services. These core competencies define XLA. As agencies face declining budgets and a rising demand for services, XLA provides the continuous support needed to overcome those challenges. XLA has the project management expertise needed to successfully meet contract requirements and provide excellent performance. We consider the needs of the customer, project resource requirements, the quality of deliverables, project costs, task scope control, management reporting requirements and data accuracy/timeliness.

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