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Manages customer pricing requests, builds quotes, delivers pricing to account managers, analyzes pricing reports and competitor trends, evaluates pricing outliers, recommends counterpricing, escalates unresolved pricing decisions, and maintains pricing procedures. Tracks department metrics related to productivity, profitability, and pricing activity while providing data-driven insights to sales operations.

Fabrication Engineer managing fabrication equipment installation, production quality metrics, process improvements, root-cause investigations, corrective actions, PFMEA, control plans, audits, and continuous improvement initiatives. The role coordinates stakeholders, manages production disruptions, implements digital quality tools, supports ISO 9000 systems, leads surveillance testing, and coaches quality teams.

Administers employee health, welfare, retirement, and leave benefits programs. Maintains accurate HRIS and carrier data, processes enrollments and life events, supports open enrollment, audits benefits records, and responds to employee and manager inquiries. Manages FMLA, ADA, workers’ compensation, disability, and other leave programs while ensuring compliance. Supports retirement plan changes, vendor coordination, new-hire orientations, and continuous improvement of benefits processes.

Leads inside sales operations, manages and develops account and customer service representatives, drives account growth and new business, oversees customer relationships, monitors pipeline and performance, supports quoting and negotiations, and collaborates with sales, operations, engineering, and customer service teams. Maintains forecasts, CRM records, and sales reports while ensuring effective execution of sales processes and customer engagement standards.

The Experienced Analyst will analyze market data, develop marketing materials, support capital raises and M&A processes, and enhance investor relationships.

Forward Deployed Strategist partners with clients to understand business processes, identify AI and automation opportunities, redesign workflows, quantify business value, and guide solutions through implementation. The role involves stakeholder workshops, executive presentations, business-case development, proof-of-concept creation, and collaboration with engineers. Between engagements, the strategist supports proposals, develops consulting methods, and strengthens team practices. At least 10 years of consulting, business analysis, operations improvement, or similar experience is required.

Designs, implements, administers, and supports Microsoft Power Platform solutions, including Power Apps, Power Automate, Power BI, Dataverse, and Copilot Studio. Translates business needs into secure, scalable systems; integrates applications and services; troubleshoots complex issues; automates processes; optimizes performance; develops technical documentation; and supports security, compliance, monitoring, and continuous improvement. Collaborates with business, IT, development, and external teams as a technical advisor.

Designs and delivers onboarding and professional development programs for association management teams. Responsibilities include identifying skill gaps, creating training materials, facilitating in-person and virtual sessions, evaluating effectiveness, managing the LMS, tracking progress, coaching managers, translating complex concepts into practical guidance, and supporting employee onboarding. The role also promotes continuous learning, accountability, and high performance while staying current on industry and regulatory developments.

Provides administrative and client liaison support to the Project Management Team. Responsibilities include processing project documents and databases, coordinating client requests, scheduling bottle orders, updating login dashboards, assisting with project budgets and timelines, interpreting policies, and supporting effective customer service and team operations in an office environment.

Reviews and processes sales orders in Acumatica ERP, verifies product, pricing, payment, customer, and shipping details, resolves missing or incorrect information, coordinates shipment scheduling, tracks deliveries, updates customers and sales representatives, and maintains accurate order records. The role requires managing multiple priorities, following up on unresolved items, and communicating clearly with customers, sales, and logistics teams from an on-site Durham office.