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Top Customer Success Jobs in New York City, NY

1,228+ Job Results
18 Hours Ago
New York City, NY
Remote
500 Employees
Entry level
500 Employees
Entry level
Security • Software • Cybersecurity • Automation
As a Customer Success Manager at Drata, you will drive customer satisfaction by building strong relationships, increasing product adoption, and supporting customer journey towards compliance. Your role includes engaging with data to identify value opportunities, conducting regular meetings with customers, and collaborating across teams to optimize their experience and success with Drata. You will act as a trusted advisor, ensuring that customers achieve their compliance goals and realize continuous value.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+31 More
Yesterday
New York City, NY
Remote
200 Employees
Entry level
200 Employees
Entry level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Customer Service Representative will assist Garner members with their healthcare needs through phone, chat, and email. Responsibilities include educating members, managing inquiries, documenting processes, and relaying feedback to improve services while maintaining a detail-oriented understanding of health benefits and insurance.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+24 More
Yesterday
New York City, NY
Remote
180 Employees
Junior
180 Employees
Junior
Enterprise Web • Mobile • Professional Services • Software
As a Customer Research Advisor at Dscout, you will collaborate with clients to help them design and execute research projects using the Dscout platform. Responsibilities include training clients, offering research design recommendations, and providing ongoing support while advocating for their needs within the company.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+59 More

Featured Jobs

Yesterday
New York City, NY
Remote
500 Employees
65K-86K Annually
Mid level
500 Employees
65K-86K Annually
Mid level
Digital Media • eCommerce • Information Technology • Marketing Tech • Retail • Social Media • Analytics
The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
Yesterday
New York City, NY
Remote
1,300 Employees
Mid level
1,300 Employees
Mid level
Cloud • Healthtech • Payments • Professional Services • Software • Analytics • Automation
The Customer Success Manager IV at GHX will drive account plans to enhance customer utilization of GHX solutions, improve satisfaction, and retain customers. They will work cross-functionally to achieve client goals, identify risks, and foster strong business relationships, while also identifying upsell opportunities.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+60 More
2 Days Ago
New York City, NY
Remote
116 Employees
Senior level
116 Employees
Senior level
Consumer Web • Enterprise Web • Mobile • Productivity • Software
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+44 More
2 Days Ago
New York City, NY
Remote
450 Employees
Junior
450 Employees
Junior
eCommerce • Information Technology • Sharing Economy • Software
The Partner Support Representative will engage with partners to handle queries and provide a high-quality resolution experience. Responsibilities include assisting users through various channels, monitoring deliveries, solving issues, providing feedback, and advocating for partner needs.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+64 More
2 Days Ago
New York City, NY
Remote
10,000 Employees
85K-135K Annually
Senior level
10,000 Employees
85K-135K Annually
Senior level
Cloud • Information Technology • Sales • Security • Cybersecurity
The Policy Governance Specialist at CrowdStrike will be responsible for leading information security policy, standards, and management processes within the Governance, Risk, and Compliance (GRC) program. The ideal candidate will proactively improve information security policies to support a secure and empowered environment, address security risks, and achieve control objectives defined in the GRC program.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+47 More
2 Days Ago
New York City, NY
Remote
804 Employees
Senior level
804 Employees
Senior level
Artificial Intelligence • Cloud • Software • Database
The Technical Account Manager (TAM) is responsible for establishing post-sales relationships with EDB's complex customers, providing technical leadership on Postgres initiatives, and ensuring positive customer experiences. The role involves consultative engagement, assisting with strategy development, and coordinating internal and customer teams to maximize the value of Postgres investments.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+40 More
2 Days Ago
New York City, NY
Remote
1,000 Employees
Entry level
1,000 Employees
Entry level
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+42 More
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