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Top Customer Success Jobs in New York City, NY

1,177+ Job Results
2 Days Ago
New York City, NY
Remote
2,200 Employees
3-5 Years of Experience
2,200 Employees
3-5 Years of Experience
Fintech
As a DEI Specialist at Affirm, you will drive and manage projects that support the company's diversity, equity, and inclusion strategy. Key responsibilities include project management, vendor oversight, data analysis, and collaboration with various teams to set DEI goals. You will also manage communication and support administrative tasks for DEI programs, ensuring all projects stay aligned with organizational objectives.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+63 More
2 Days Ago
New York City, NY
Remote
3,500 Employees
7+ Years of Experience
3,500 Employees
7+ Years of Experience
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager is responsible for managing client relationships, ensuring service excellence, and achieving financial and operational goals by overseeing engagement with clients in the Dealer Group and Retail verticals. This role includes leading growth initiatives, facilitating internal collaboration, and providing market insights to enhance business strategies.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+51 More
2 Days Ago
New York City, NY
Remote
400 Employees
1-3 Years of Experience
400 Employees
1-3 Years of Experience
Fintech • Insurance • Machine Learning • Other • Analytics • Automation
The Customer Care Advocate will manage intake and inquiry calls for Workers' Compensation and Commercial Auto lines, ensuring high-quality customer service. Responsibilities include handling customer inquiries, maintaining service levels, supporting the team, and advocating for customers.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+49 More
2 Days Ago
New York City, NY
Remote
480 Employees
58K-85K Annually
5-7 Years of Experience
480 Employees
58K-85K Annually
5-7 Years of Experience
AdTech • Automotive • Big Data • Consumer Web
As a Dealer Success Specialist, you will build relationships with automotive dealers to help them succeed with Edmunds' services. You will support onboarding processes, monitor dealer performance, and address customer issues while documenting activities in Salesforce.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+49 More
2 Days Ago
New York City, NY
Remote
800 Employees
72K-154K Annually
5-7 Years of Experience
800 Employees
72K-154K Annually
5-7 Years of Experience
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
As an Account Manager in the Client Success team, you will manage relationships with pharmaceutical clients, ensuring customer satisfaction and revenue growth. Key responsibilities include analyzing program metrics, collaborating with internal teams to deliver tailored solutions, and managing the regulatory review process for clients.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+38 More
2 Days Ago
New York City, NY
Remote
13 Employees
66K Annually
1-3 Years of Experience
13 Employees
66K Annually
1-3 Years of Experience
Marketing Tech
The Outbound Lead Generation Specialist will drive outbound sales efforts by warming up sales funnels and closing deals. Responsibilities include lead prospecting, conducting outbound outreach via various channels, maintaining a pipeline of prospects, qualifying leads, managing CRM, collaborating with sales and marketing teams, and tracking performance metrics to optimize outreach strategies.
2 Days Ago
New York City, NY
Remote
481 Employees
80K-90K Annually
1-3 Years of Experience
481 Employees
80K-90K Annually
1-3 Years of Experience
Big Data • Cloud • Information Technology • Software • Database • Analytics • Big Data Analytics
The Customer Support Engineer - Tier 1 will support Galaxy customers by answering queries, troubleshooting issues, and collaborating with other teams to resolve customer challenges. The role involves responding via chat, email, or call, addressing technical problems, contributing to knowledge bases, and participating in ongoing learning and development.
Top Benefits:
401-K
Company Equity
Company Outings
+47 More
2 Days Ago
New York City, NY
Remote
340 Employees
1-3 Years of Experience
340 Employees
1-3 Years of Experience
Fintech • Healthtech • Software
The Patient Advocate serves as a liaison between patients and healthcare providers, handling inquiries through calls, chats, and emails. Responsibilities include managing patient calls, assisting with billing inquiries, leading payment processes, and improving patient satisfaction and collections performance.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+45 More
3 Days Ago
New York City, NY
Remote
370 Employees
3-5 Years of Experience
370 Employees
3-5 Years of Experience
Big Data • Healthtech • Software • Analytics
The Customer Success Manager at Arcadia manages non-enterprise client accounts, ensuring data quality and client satisfaction. Responsibilities include troubleshooting technical issues, leading product training, coordinating project timelines, and fostering long-term client relationships to drive success. They work closely with internal teams to meet client goals and resolve issues effectively.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+49 More
3 Days Ago
New York City, NY
Remote
2,800 Employees
79K-134K Annually
3-5 Years of Experience
2,800 Employees
79K-134K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Customer Advocacy Manager oversees programs to empower champion customers by managing references and facilitating knowledge sharing. This role involves collaborating with sales and customer success teams, managing event logistics, and maintaining a reference database, while requiring strong project management and relationship-building skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
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