Top Customer Success Jobs in New York City, NY
Processing Specialist responsible for handling policy processing transactions, training staff, resolving discrepancies, and processing insurance policies in a timely manner. Requires 3 years of insurance transaction processing experience.
The Procurement Specialist will manage purchase orders, supplier communications, delivery schedules, and data analytics related to procurement processes. They will support tactical projects and ensure that the procurement needs of the business are met effectively by maintaining relationships with suppliers and various departments.
The GTM Enablement Specialist will drive the adoption of a conversational intelligence tool across departments like Sales, Marketing, Product, and Customer Success. Responsibilities include configuring the tool, conducting training, creating enablement materials, setting up reporting mechanisms, and collaborating with teams to enhance productivity and tool utilization.
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The Pendo Success Specialist is responsible for the implementation and support of Pendo within the company's software products, ensuring successful onboarding and user experience. This role involves leading training sessions, managing service delivery, collaborating with various teams, and developing content strategies to enhance user engagement and satisfaction.
HealthJoy is seeking to build a talent community to connect with prospective team members across various departments including Customer Operations, Engineering, Data, and more. The company emphasizes mission-driven work and offers a positive work environment with opportunities for career growth in a rapidly expanding organization.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
The MSSP Partner Success Manager will manage relationships with MSSP partners, ensuring their success in delivering security solutions. Responsibilities include developing strong partnerships, monitoring performance, providing reports, and addressing partner issues. The role requires experience in cybersecurity and partner management to drive engagement and satisfaction.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
Spark is hiring an Agency Contracting Specialist responsible for ushering new agencies through the contracting process. This role requires experience working with high priority clients, ensuring deliverables are completed efficiently, and an obsession with client success.
Top Companies in New York City, NY Hiring Customer Success Roles
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