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Top Customer Success Jobs in New York City, NY

1,246+ Job Results
2 Days Ago
New York City, NY
Remote
1,000 Employees
Entry level
1,000 Employees
Entry level
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+42 More
2 Days Ago
New York City, NY
Remote
400 Employees
70K-90K Annually
Mid level
400 Employees
70K-90K Annually
Mid level
Fintech • Insurance • Machine Learning • Other • Analytics • Automation
As an Underwriter for Commercial Auto at Pie, you will assess medium to complex risks, make underwriting decisions, issue insurance certificates, and provide customer support. You'll utilize Pie's underwriting guidelines to evaluate risks and maintain partner relationships, while keeping informed on industry changes and participating in risk portfolio evaluations.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+49 More
2 Days Ago
New York City, NY
Remote
230 Employees
Mid level
230 Employees
Mid level
Cloud • Information Technology • Security • Software
The Customer Success Manager will build and maintain customer relationships to drive product adoption and expansion. They will act as a trusted advisor, develop success plans, track customer health, and collaborate with cross-functional teams to assist in customer retention and product feedback.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+48 More
2 Days Ago
New York City, NY
Remote
950 Employees
60K-70K Annually
Junior
950 Employees
60K-70K Annually
Junior
Healthtech • Payments • Software • Telehealth
As a Senior Customer Success Manager, you will support strategic customers in achieving their goals by developing customized plans, enhancing their utilization of the platform, and driving net revenue retention through effective relationship management.
Top Benefits:
401-K
Company Equity
Company Outings
+45 More
3 Days Ago
New York City, NY
Remote
800 Employees
72K-154K Annually
Senior level
800 Employees
72K-154K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
As an Account Manager in the Client Success team, you will manage relationships with pharmaceutical clients, ensuring customer satisfaction and revenue growth. Key responsibilities include analyzing program metrics, collaborating with internal teams to deliver tailored solutions, and managing the regulatory review process for clients.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+38 More
3 Days Ago
New York City, NY
Remote
405 Employees
Senior level
405 Employees
Senior level
Automotive • Greentech • HR Tech • Sales • Software
The Senior Learning and Development Specialist will design, implement, and manage training programs for the Go-To-Market teams, focusing on enhancing skills in sales and compliance. Responsibilities include conducting skill assessments, developing targeted training, collaborating with subject matter experts, and creating engaging training content.
Top Benefits:
401-K
401-K Matching
Company Outings
+52 More
3 Days Ago
New York City, NY
Remote
370 Employees
Entry level
370 Employees
Entry level
Big Data • Healthtech • Software • Analytics
The Customer Success Manager at Arcadia manages non-enterprise client accounts, ensuring data quality and client satisfaction. Responsibilities include troubleshooting technical issues, leading product training, coordinating project timelines, and fostering long-term client relationships to drive success. They work closely with internal teams to meet client goals and resolve issues effectively.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+49 More
3 Days Ago
New York City, NY
Remote
87 Employees
Senior level
87 Employees
Senior level
Real Estate • Security • Software • Cybersecurity • PropTech
The Senior Director of Customer Success at CertifID leads a team to enhance customer satisfaction and retention. This role focuses on creating standardized engagement models, optimizing processes, and ensuring customers achieve their goals through cross-functional collaboration and strategic initiatives.
Top Benefits:
401-K
401-K Matching
Company Equity
+48 More
4 Days Ago
New York City, NY
Remote
2,800 Employees
174K-279K Annually
Senior level
2,800 Employees
174K-279K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Senior Manager of Customer & Partner Experience (CPX) Insights leads a global team to deliver critical insights and reporting products. This role involves managing data analytics efforts, collaborating with stakeholders, enhancing reporting, and developing high-quality insights to drive business strategies and improve customer experiences.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
4 Days Ago
New York City, NY
Remote
397 Employees
90K-120K Annually
Entry level
397 Employees
90K-120K Annually
Entry level
Cloud • eCommerce • Enterprise Web • Information Technology • Software
As a Customer Success Engineer, you will support clients by managing their technical implementation and onboarding processes. You'll define their requirements, configure the Quantum Metric platform, and develop custom JavaScript functions for data analytics, ensuring clients achieve their digital strategy goals.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+64 More
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