Top Customer Success Jobs in New York City, NY
As an Underwriter at Hometap, you will play a critical role in the home equity investment process by assessing applications and properties, making recommendations, and collaborating with cross-functional teams.
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The Operations Manager will oversee strategic projects across Garner's Concierge functions, leveraging data analysis and process mapping to create efficient workflows. This role involves managing a high-performing team, solving complex operational issues, and working with diverse stakeholders to enhance service delivery and operational effectiveness.
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As a Pricing Results Specialist, you'll review customer orders for accuracy in service levels, make necessary pricing adjustments on PSA orders, keep updated on trading card prices, liaise with hobby pricing resources, and suggest improvements based on industry trends.
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The Public Sector Customer Success Manager at GitLab will partner with customers to translate desired business outcomes into actionable objectives, guide them throughout their journey, increase adoption, ensure customer satisfaction, and collaborate with internal teams to streamline customer communications.
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The Director of Customer Onboarding & Implementation will lead onboarding professionals and solutions architects to ensure the deployment of Grammarly for enterprise and educational clients. Key responsibilities include developing onboarding strategies, enhancing customer experience, establishing feedback loops, and optimizing implementation processes to ensure customer satisfaction and growth.
The Senior Customer Success Manager will lead and develop growth strategies for retail partners, advocate for their interests, and refine customer success methodologies. This role involves collaboration with various teams, onboarding new partners, monitoring KPIs, and improving customer engagement through strategic consultations.
The Customer Support Associate provides focused assistance, handles inquiries via calls, chats, and emails, collaborates with the team to enhance customer experience, identifies pain points, advocates for customers, and proactively seeks process improvements.
The Learning and Development Content Management Specialist will develop and maintain content for training curriculum and job aids for the Operations team. Responsibilities include responding to content requests, collaborating with subject matter experts, auditing knowledge bases, and consulting with leadership on content solutions.
Optimizing campaigns to meet CPA/CPC/ROI goals, monitoring and QA of live campaigns, analyzing large datasets for insights, providing actionable recommendations, supporting technical and non-technical client issues, communicating with account managers, joining pre-sale calls, and more.
The Payroll Support Specialist at Check will identify and assess customer needs, collaborate on reviewing payroll and tax information, provide expert guidance on inquiries, and ensure exceptional service delivery, working closely with partners and the internal Tax team.
Top Companies in New York City, NY Hiring Customer Success Roles
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