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Top Customer Success Jobs in New York City, NY

1,313+ Job Results
Yesterday
New York City, NY
Remote
31 Employees
70K Annually
Mid level
31 Employees
70K Annually
Mid level
Other • Analytics
As a Senior E-Commerce Client Manager, you will manage client relationships, oversee bookkeeping, handle complex accounting tasks, and improve financial processes. You'll also train bookkeepers, onboard new clients, and ensure accurate financial reporting for small businesses.
Yesterday
New York City, NY
10,001 Employees
Mid level
10,001 Employees
Mid level
Hardware • Information Technology • Other • Software • Analytics
The Implementation Specialist will focus on facilitating the successful adoption of Trimble MEP's estimating products by clients, managing end-to-end client projects, conducting training sessions, and collaborating with various teams to enhance customer satisfaction. Responsibilities also include addressing client inquiries and gathering feedback to improve product adoption.
Yesterday
New York City, NY
Remote
132 Employees
Mid level
132 Employees
Mid level
Fintech • Information Technology
As a Customer Success Manager at Alpaca, you will ensure customer satisfaction and retention by managing customer relationships post-launch. You'll act as the primary contact for B2B customers, facilitate effective communication, drive feature adoption, and develop strategies for customer success, while identifying areas for improvement.
Yesterday
New York City, NY
Remote
327 Employees
Junior
327 Employees
Junior
Software
As a Customer Success Manager for the Public Sector, you will support data science teams in using Posit's software products, driving customer retention and adoption by understanding their needs, managing renewal processes, and collaborating with sales and engineering teams to ensure successful implementation.
Top Benefits:
401-K
401-K Matching
Company Equity
+22 More
Yesterday
New York City, NY
Remote
473 Employees
Senior level
473 Employees
Senior level
Artificial Intelligence • Information Technology • Consulting
The Technical Account Manager will be the primary contact for major AI-focused customers, helping resolve technical issues related to Nebius Cloud services and managing large-scale AI deployments. This role involves customer support, sales collaboration, product liaison, and stakeholder management.
Yesterday
New York City, NY
Remote
175 Employees
95K-112K Annually
Mid level
175 Employees
95K-112K Annually
Mid level
Security • Cybersecurity
As a Customer Success Manager, you'll ensure customer satisfaction and drive platform adoption, nurturing relationships with stakeholders and acting as a trusted advisor. Responsibilities include establishing success criteria, educating customers about features, addressing escalations, maintaining a feedback loop, and presenting value reviews to enhance retention and growth.
Yesterday
New York City, NY
Remote
10,130 Employees
Expert/Leader
10,130 Employees
Expert/Leader
Cloud • Software • Analytics
The Lead Technical Account Manager at NICE is responsible for managing complex customer accounts, resolving technical issues, and providing exceptional service. They are experts in telecommunications and related technologies, ensuring customer satisfaction and driving usage of NICE's software products.
2 Days Ago
New York City, NY
Remote
19,994 Employees
19,994 Employees
Not Specified
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics

Company Description

👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new coll...

2 Days Ago
New York City, NY
Remote
244 Employees
91K-133K Annually
Senior level
244 Employees
91K-133K Annually
Senior level
Software
The Enterprise Customer Success Consultant at SeekOut will manage the entire customer journey for the Grow platform, focusing on onboarding, training, retention, and product adoption. They will track success metrics, lead customer transitions, and provide consulting for continuous improvement.
2 Days Ago
New York City, NY
Remote
56 Employees
Entry level
56 Employees
Entry level
Software
The Client Success Manager will be the voice of the client, addressing program questions, managing client interactions, and training on the PerformLine platform. Responsibilities include conducting Quarterly Business Reviews, optimizing program performance, and identifying sales opportunities for renewals and upsells.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+15 More
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