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Top Customer Success Jobs in New York City, NY

1,221+ Job Results
Yesterday
New York City, NY
Remote
10,830 Employees
1-3 Years of Experience
10,830 Employees
1-3 Years of Experience
Healthtech
Responsible for customer care activities including billing and patient account balance collection. Duties include addressing customer service inquiries, resolving billing issues, performing collections of self-pay balances, and understanding billing procedures, reimbursement rules, and medical terminology.
Yesterday
New York City, NY
Remote
325 Employees
1-3 Years of Experience
325 Employees
1-3 Years of Experience
Software
As a Customer Success Manager, you will manage the complete customer experience from post-sales onboarding to retention and growth of a $2M book of business, ensuring customers derive maximum value from Conversation Intelligence. Responsibilities include driving customer engagement, resolving issues, and influencing product direction.
Yesterday
New York City, NY
1,069 Employees
3-5 Years of Experience
1,069 Employees
3-5 Years of Experience
Healthtech • Professional Services • Software
The Billing Specialist is responsible for managing client billing inquiries, processing credit and debit memos, creating invoices, and analyzing sales contracts. This role includes collaborating with various departments, conducting audits, and improving billing processes.
Yesterday
New York City, NY
Remote
92 Employees
120K-120K Annually
3-5 Years of Experience
92 Employees
120K-120K Annually
3-5 Years of Experience
Machine Learning • Natural Language Processing • Software
As a Mission Success Manager at Zignal Labs, you will leverage your military and intelligence background to enhance user experience, support customer adoption, analyze open-source information, and document best practices for mission success in a fast-paced environment.
Yesterday
New York City, NY
Remote
72K-85K Annually
7+ Years of Experience
72K-85K Annually
7+ Years of Experience
Healthtech
The Senior Platform Specialist supports athenaOne applications by managing issues, leading projects, and customizing software for clinical staff. They provide training, maintain documentation, and ensure efficient use of EHR systems while collaborating with stakeholders and enhancing platform standards.
Yesterday
New York City, NY
Remote
275 Employees
1-3 Years of Experience
275 Employees
1-3 Years of Experience
Fintech
As a Client Success Specialist I, you will respond to customer inquiries via phone, live chat, and email. You'll assist customers in navigating the loan process, identify client experience trends, and communicate operational issues to product teams. The role requires strong problem-solving and customer service skills.
Top Benefits:
401-K
401-K Matching
Company Equity
+31 More
Yesterday
New York City, NY
Remote
78 Employees
3-5 Years of Experience
78 Employees
3-5 Years of Experience
Information Technology • Database • Consulting
The Client Partner at Kicksaw is responsible for strengthening Salesforce consulting relationships, developing outreach strategies, and collaborating with teams to ensure successful client onboarding. This role requires identifying prospects, exceeding sales quotas, and leveraging partner ecosystems to optimize partnerships.
Yesterday
New York City, NY
Remote
43 Employees
1-3 Years of Experience
43 Employees
1-3 Years of Experience
Big Data • Analytics • Hospitality
The Customer Success Representative at Kalibri Labs will assist with support requests from clients, develop training materials, and help with on-boarding and client engagement tasks. This entry-level role involves monitoring support requests, assisting with ad-hoc reporting, and providing client-facing support while collaborating with various internal teams.
Yesterday
New York City, NY
Remote
1,000 Employees
95K-120K Annually
5-7 Years of Experience
1,000 Employees
95K-120K Annually
5-7 Years of Experience
Natural Language Processing • Software • Conversational AI
As a Senior Customer Success Manager at LivePerson, you will drive growth, develop relationships, create customer success plans, translate financial terms into ROI, manage stakeholders, and monitor product adoption. Requires 6+ years experience in customer-facing roles and strong understanding of SaaS and digital trends.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+48 More
Yesterday
New York City, NY
Remote
9,000 Employees
70K-119K Annually
5-7 Years of Experience
9,000 Employees
70K-119K Annually
5-7 Years of Experience
Consulting
The On-Call Community Engagement Specialist will provide strategic communications and outreach support, facilitating public meetings and developing engagement plans for clients across sectors. Responsibilities include working with teams to ensure project satisfaction and reviewing engagement materials.
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