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Top Customer Success Jobs in New York City, NY

1,221+ Job Results
2 Days Ago
New York City, NY
Remote
377 Employees
1-3 Years of Experience
377 Employees
1-3 Years of Experience
Software
The Implementation Specialist ensures clients successfully transition to a new SaaS platform by managing migration projects, collaborating with internal teams and clients, enhancing processes, monitoring progress, and facilitating user acceptance testing while providing troubleshooting support.
2 Days Ago
New York City, NY
Remote
5,500 Employees
46K-77K Annually
1-3 Years of Experience
5,500 Employees
46K-77K Annually
1-3 Years of Experience
Healthtech • Logistics • Software
The Document Control Specialist I supports the maintenance of SOPs and change management activities for pharmacy operations and manufacturing. Key responsibilities include processing documents, resolving documentation issues, collaborating with cross-functional teams, and ensuring compliance with regulations. The role requires accuracy, attention to detail, and the ability to learn new software applications.
Top Benefits:
401-K
Dental Insurance
Flexible Spending Account
+5 More
2 Days Ago
New York City, NY
Remote
220 Employees
75K-102K Annually
3-5 Years of Experience
220 Employees
75K-102K Annually
3-5 Years of Experience
Agency • Digital Media • Analytics • Consulting
Account Supervisor at Seer Interactive, a remote first digital marketing consultancy. Responsible for managing mid-size enterprise accounts, crafting holistic strategies, and translating client goals into SEO, PPC, and Analytics opportunities. Must be a leader with a passion for digital marketing and client success.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+39 More
2 Days Ago
New York City, NY
Remote
2,736 Employees
1-3 Years of Experience
2,736 Employees
1-3 Years of Experience
Software
The Client Relations Lead is responsible for managing and enhancing customer relationships, ensuring effective communication, resolving issues, and supporting client renewals and upselling. The role involves leading client meetings, overseeing client onboarding, and cultivating long-term partnerships while collaborating with various internal teams to align objectives with client expectations.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+19 More
2 Days Ago
New York City, NY
Remote
4,138 Employees
1-3 Years of Experience
4,138 Employees
1-3 Years of Experience
Edtech • Mobile
As a Livestream Online Instructor, you will lead engaging SAT Prep classes for students worldwide using high-quality streaming and interactive tools. Your role involves captivating students through lively presentations, ensuring clarity and reliability with your professional video setup, and creating unforgettable learning experiences.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
2 Days Ago
New York City, NY
Remote
127 Employees
5-7 Years of Experience
127 Employees
5-7 Years of Experience
Healthtech • Software
As a Senior Support Representative, you'll provide exceptional customer support via email, troubleshoot potential bugs, document feature requests, analyze customer data, and assist customers in using the product efficiently. You’ll be part of a team dedicated to enhancing customer satisfaction without a heavy focus on quotas or processes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+74 More
2 Days Ago
New York City, NY
Remote
422 Employees
77K-146K Annually
3-5 Years of Experience
422 Employees
77K-146K Annually
3-5 Years of Experience
Software
The Customer Success Manager ensures timely renewals, drives retention strategies, and manages customer relationships. They analyze customer data to mitigate churn risks, negotiate contracts, and advocate for customer needs while collaborating with teams to enhance service delivery.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+25 More
2 Days Ago
New York City, NY
Remote
5,300 Employees
1-3 Years of Experience
5,300 Employees
1-3 Years of Experience
Healthtech
As a Customer Support Associate II, you will provide phone and email support for Enterprise Financials customers, perform troubleshooting, contribute to knowledge base improvements, and escalate issues as needed. You'll work closely with customers to resolve problems and ensure effective use of Payroll and TimeTracker products.
Top Benefits:
401-K
Adoption Assistance
Company Outings
+13 More
2 Days Ago
New York City, NY
Remote
590 Employees
24-24
1-3 Years of Experience
590 Employees
24-24
1-3 Years of Experience
Healthtech • HR Tech
The Client Support Specialist role at Lyra Health involves conducting needs assessments, educating clients about services, prioritizing client safety, managing member support, and demonstrating strong communication skills. The Specialist will work in a high volume contact center environment and provide support primarily via phone and chat.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+29 More
2 Days Ago
New York City, NY
Remote
2,000 Employees
64K-108K Annually
5-7 Years of Experience
2,000 Employees
64K-108K Annually
5-7 Years of Experience
Healthtech • Machine Learning • Social Impact • Software
The Benefits Specialist manages the daily operations of the Benefits department, providing support for employee benefits programs and ensuring compliance with regulations. Responsibilities include responding to inquiries, coordinating Open Enrollment, and handling various administrative tasks within company systems.
Top Benefits:
401-K
Company Equity
Company Outings
+33 More
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