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Top Customer Success Jobs in New York City, NY

1,222+ Job Results
Yesterday
New York City, NY
Remote
400 Employees
50K-53K Annually
1-3 Years of Experience
400 Employees
50K-53K Annually
1-3 Years of Experience
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator is responsible for managing client communications, onboarding new clients, creating programs in Salesforce, providing campaign performance feedback, and establishing processes to enhance efficiency while ensuring client satisfaction throughout their journey with TechnologyAdvice.
Top Benefits:
401-K
401-K Matching
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Yesterday
New York City, NY
Remote
160 Employees
1-3 Years of Experience
160 Employees
1-3 Years of Experience
Information Technology
The Energy Advisor Customer Care role involves supporting energy efficiency initiatives by evaluating and verifying utility-sponsored projects, providing technical assistance, conducting energy audits, and interfacing with customers and contractors.
Yesterday
New York City, NY
Remote
403 Employees
7+ Years of Experience
403 Employees
7+ Years of Experience
Software • Financial Services
As a Senior Customer Success Manager, you will build strategic relationships with key accounts, drive product adoption, and collaborate with cross-functional teams to enhance platform engagement. Your role includes consulting on best practices, monitoring performance indicators, advocating for customer needs, and ensuring the efficient onboarding and renewal processes.
Yesterday
New York City, NY
Remote
34 Employees
72K-114K Annually
5-7 Years of Experience
34 Employees
72K-114K Annually
5-7 Years of Experience
Software
As an Onboarding Manager, you will oversee the onboarding process for new customers, ensuring smooth product adoption and integration with Siteline. You will monitor key performance indicators like time-to-first-value and customer satisfaction while collaborating with internal teams to enhance the customer experience.
Yesterday
New York City, NY
6,068 Employees
1-3 Years of Experience
6,068 Employees
1-3 Years of Experience
Software
The Relationship Specialist will build and nurture relationships with current and prospective customers, focusing on providing financing solutions for independent auto dealers. This role involves attracting new business and balancing revenue growth with risk management while enhancing customer relationships.
Yesterday
New York City, NY
Remote
54 Employees
70K-150K Annually
3-5 Years of Experience
54 Employees
70K-150K Annually
3-5 Years of Experience
Software
The Client Success Manager will drive long-term success by engaging clients with the SaaS Academy programs, minimizing churn, maximizing satisfaction, and identifying upsell opportunities. Responsibilities include crafting engagement strategies, monitoring client health, and leading revenue growth through upselling and strategic conversations.
Yesterday
New York City, NY
Remote
317 Employees
3-5 Years of Experience
317 Employees
3-5 Years of Experience
eCommerce • Software
As a Strategic Customer Success Manager at Netlify, you will manage relationships with strategic accounts, driving customer engagement and value. You will provide guidance on leveraging Netlify to meet business objectives, conducting quarterly business reviews, and identifying growth opportunities.
Yesterday
New York City, NY
Remote
4,883 Employees
1-3 Years of Experience
4,883 Employees
1-3 Years of Experience
Biotech
The Order Management Specialist at Cepheid processes orders, coordinates workflows, and reviews agreements for compliance. This role involves responding to customer inquiries efficiently, monitoring order quality and productivity, and managing priorities under pressure while maintaining professionalism.
Yesterday
New York City, NY
Remote
285 Employees
75K-100K Annually
3-5 Years of Experience
285 Employees
75K-100K Annually
3-5 Years of Experience
Information Technology
The Customer Success Consultant ensures customers gain value from their investment in Phocas, focusing on retention and advocacy. Responsibilities include driving customer engagement, providing support and training, identifying growth opportunities, and collaborating on product improvements.
Yesterday
New York City, NY
Remote
3,700 Employees
127K-150K Annually
5-7 Years of Experience
3,700 Employees
127K-150K Annually
5-7 Years of Experience
Cloud • Fintech • Cryptocurrency • NFT • Web3
The Talent Engagement Specialist at Coinbase is responsible for developing strategies to attract and engage talent. Responsibilities include experimenting with unconventional talent sources, enhancing networking strategies, managing referral programs, and overseeing talent attraction initiatives. The role emphasizes data-driven decision-making and innovation in recruiting practices to build a strong candidate pipeline.
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