Senior E-Commerce Client Manager

Senior Accounting Client Manager 

Our Story

At a young age, the founders of Nimbl learned the seemingly unexpected role that accounting plays in creating successful organizations, families, and communities. Dave Olsen and Shane Rowley both grew up in small business families, though each has his own unique story. Both of their childhoods were characterized by lessons learned while working alongside their fathers. For Dave, Shane, and the entire Nimbl team, accurate accounting enables entrepreneurs to build thriving businesses that provide opportunity and abundance for everyone. Nimbl is dedicated to providing a variety of accounting services to small to midsize businesses across the country to not only empower them to make accurate decisions, but do it in a way that impacts every facet of their life. 

Enter you. Nimbl has been growing at an exponential rate, and we need someone as passionate about accounting and small business as we are to join our accounting team. 

The Position

As a Senior E-Commerce Client Manager, you will be the face of the company to our clients (from the comfort of your own home or wherever you choose to work). That means we are looking for the best of the best. While accounting will be part of your daily routine, most of your time will be spent interacting with clients and overseeing bookkeepers. 

Responsibilities:

• Build and maintain excellent client relationships 
• Handle high-level client opportunities including scope increases, business challenges, and advisement on improving financials and streamlining processes
• Manage small business accounting automation tools like Quickbooks Online, Bill.com, and Gusto
• Create processes and schedules for maintaining all financial statement accounts, including full accrual
• Oversee and improve routine processes like month-end close
• Handle complex and non-routine processes, such as:
  • Reconciling fixed assets and debt schedules to financial statements
  • Maintaining revenue recognition schedules
  • Making inventory/COGS entries 
• Set up and run payroll
• Prepare financial reports
• Train and coordinate work of bookkeepers and coordinate with outside consultants
• Onboard new clients, which includes setting up processes and performing book catch-up and/or clean-up work

The approximate number of hours per week will be agreed upon during the hiring process, but the position can be anywhere between 20 and 40 hours per week. The position requires some daily availability unless time off is arranged beforehand, but the amount of time each day is flexible.

Our Requirements (In Rough Order of Priority)

• An innate desire to serve people, especially business owners 
• An obsession with meeting deadlines and keeping agreements 
• An accountant without an accountant personality :) 
• A problem-solver who works independently with minimal oversight 
• A minimum of 4 years of experience in small business E-Commerce accounting, specifically:
  • Multi-channel sales transaction operations
  • Inventory accounting and balancing
  • E-Commerce clearing account balancing
  • Integrating A2X or other similar integration software experience to Quickbooks Online
  • Sales Tax reporting and nexus determination
• A wizard with computers, spreadsheets (especially Google Sheets), and accounting software
• Coaching and mentoring experience (like explaining accounting to non-accountants)
• Ability to self-teach and develop proficiency with a variety of technology and software 
• Comfortable delegating and overseeing routine work by digging into business processes, troubleshooting a problem, or giving training
• Experience with SAAS or real-estate accounting (bonus, but not required)
• Experience with business income tax returns (bonus, but not required)

Compensation

Starting at $70,000 depending on experience. Pay increases will be directly tied to quality and efficiency, including the ability to create systems and lead less experienced bookkeepers. We charge clients a flat fee instead of by the hour, so we are driven to serve well and serve efficiently using automation and processes.