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Top Customer Success Jobs in New York City, NY

1,157+ Job Results
20 Days Ago
New York City, NY
809 Employees
95K-130K Annually
7+ Years of Experience
809 Employees
95K-130K Annually
7+ Years of Experience
Biotech
The Senior Product Support Specialist will provide specialized support for NanoString platforms, facilitate training initiatives, maintain a knowledge base, and contribute to technical documentation and service bulletins, ensuring high-quality support for priority customers and field teams.
20 Days Ago
New York City, NY
43 Employees
137K-178K Annually
5-7 Years of Experience
43 Employees
137K-178K Annually
5-7 Years of Experience
Agriculture • Manufacturing
As a Customer Success Manager at CarbonChain, you will advocate for customers, drive value through strategic account management, and collaborate with various teams to enhance customer experience and support climate goals. You'll anticipate customer challenges, implement success plans, and help shape the company's offerings based on customer insights.
20 Days Ago
New York City, NY
26,878 Employees
72K-108K Annually
1-3 Years of Experience
26,878 Employees
72K-108K Annually
1-3 Years of Experience
Food
As an On Premise Specialist, you will represent Red Bull in various venues, building relationships, enhancing brand presence, and implementing sales strategies while maintaining insights into market trends. You will also be a trusted consultant to clients, helping them achieve earnings growth through mutually beneficial partnerships.
20 Days Ago
New York City, NY
Hybrid
48 Employees
70K-110K Annually
3-5 Years of Experience
48 Employees
70K-110K Annually
3-5 Years of Experience
Fintech
The Client Support Specialist will serve as the main point of contact for clients, troubleshoot technical issues, manage client interactions, relay feedback to product teams, and ensure a high-quality client experience while monitoring platform operations.
20 Days Ago
New York City, NY
54 Employees
1-3 Years of Experience
54 Employees
1-3 Years of Experience
Transportation
As a Customer Service Representative, you will be responsible for working in a fast-paced environment, resolving conflicts, and communicating effectively with coworkers and management. You will also need to have good phone and interpersonal etiquette, maintain a well-organized work environment, and be able to use a desktop computer system. Experience in customer support or as a client service representative is preferred, along with strong phone administration skills and active listening capabilities. Familiarity with CRM systems and bilingual abilities (English and Spanish) are a plus.
20 Days Ago
New York City, NY
Hybrid
518 Employees
1-3 Years of Experience
518 Employees
1-3 Years of Experience
Angel or VC Firm
As a Limited Partner Relations Specialist, you will manage communication with investors on the AngelList platform and collaborate cross-functionally to enhance the LP experience. You will also analyze customer interactions and support the relationship management with key clients by improving systems and processes.
20 Days Ago
New York City, NY
Hybrid
92 Employees
110K-130K Annually
7+ Years of Experience
92 Employees
110K-130K Annually
7+ Years of Experience
Artificial Intelligence • Marketing Tech
The Client Success Manager at Cognitiv will manage advertiser relationships, oversee campaign-related tasks, and work closely with internal teams to drive success in a rapidly evolving AdTech landscape. Responsibilities include ensuring client satisfaction, optimizing campaign performance, and contributing to the overall growth of the company through innovative solutions.
20 Days Ago
New York City, NY
Remote
33 Employees
50K-58K Annually
1-3 Years of Experience
33 Employees
50K-58K Annually
1-3 Years of Experience
Insurance • Design
As a Client Support Specialist, you will manage incoming support requests related to life insurance, assist clients in resolving queries, and maintain relationships with brokers. You'll process policy modifications, verify coverage, and work with the development team on product launches.
20 Days Ago
New York City, NY
Hybrid
87 Employees
5-7 Years of Experience
87 Employees
5-7 Years of Experience
Artificial Intelligence • Software
The Senior Customer Success Manager will lead relationships with global enterprise customers, ensuring successful onboarding, implementation, and ongoing satisfaction with the Intenseye platform. Responsibilities include driving revenue retention, upselling, monitoring customer health, and collaborating with internal teams to achieve customer health and safety goals.
20 Days Ago
New York City, NY
Hybrid
154 Employees
160K-180K Annually
1-3 Years of Experience
154 Employees
160K-180K Annually
1-3 Years of Experience
Agency • Digital Media
As a Client Partner at AnalogFolk, you will be responsible for building and maintaining partnerships with globally recognized brands, delivering digital solutions, and promoting innovative strategies that drive brand growth through creative campaigns and digital ecosystems.
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