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Top Customer Success Jobs in New York City, NY

1,314+ Job Results
12 Days Ago
New York City, NY
575 Employees
65K-75K Annually
Junior
575 Employees
65K-75K Annually
Junior
Fashion • Retail
The Email & SMS Specialist will manage email and SMS marketing campaigns, create automated workflows, analyze performance, and generate leads. Collaborating with the retention marketing team and digital team, they will oversee the e-mail briefing process, schedule marketing messages, and implement A/B testing strategies for optimization.
12 Days Ago
New York City, NY
Remote
58 Employees
150K-180K Annually
Senior level
58 Employees
150K-180K Annually
Senior level
Artificial Intelligence • Software
As a Customer Success Senior Manager, you will lead the Customer Success team, manage client relationships, oversee onboarding, implement retention strategies, assess team performance, collaborate across departments, and drive continuous improvement in customer experience.
4 Days Ago
New York City, NY
Remote
28,000 Employees
Junior
28,000 Employees
Junior
Food • Healthtech • Social Impact • Transportation
The Retention and Recovery Specialist I interacts with clients to assist in the return of rental equipment and convert clients to private pay services. Responsibilities include managing phone calls, resolving issues, answering inquiries, maintaining detailed documentation, and meeting productivity goals.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+35 More
12 Days Ago
New York City, NY
209 Employees
Mid level
209 Employees
Mid level
Fintech • Financial Services
As a Client Consultant at Yieldstreet, you will enhance relationships with high-net-worth clients, educate them on investment strategies, and drive growth through tailored solutions and exceptional service. The role requires you to engage with existing clients, identify new opportunities, and collaborate with multiple teams focusing on investor education and support.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+38 More
12 Days Ago
New York City, NY
5,803 Employees
52K-72K Annually
Junior
5,803 Employees
52K-72K Annually
Junior
Insurance
The End User Support Specialist provides high-quality customer service and technical support for end-user computer and networking issues. Responsibilities include installation, configuration, troubleshooting of desktop computers and software, and performing maintenance actions either remotely or on-site.
13 Days Ago
New York City, NY
615 Employees
95K-105K Annually
Senior level
615 Employees
95K-105K Annually
Senior level
Healthtech
Senior Contract Specialist at Progyny responsible for negotiating contract terms, preparing contracts, and providing feedback on various contract types. Must ensure compliance with regulations and company policies, track contract progress, and collaborate with internal and external stakeholders. Requires 7 years of experience in commercial agreements and 2 years in healthcare or related industry.
13 Days Ago
New York City, NY
126 Employees
Senior level
126 Employees
Senior level
Professional Services
TYLin is seeking a Risk Management Specialist to support infrastructure projects, including Rail & Transit Transportation. Responsibilities include developing Risk Management Plans, facilitating risk workshops, maintaining project risk registers, and generating risk reports. Qualifications include a bachelor's degree in a STEM field, five years of experience in engineering and construction, and certifications such as PRMP or PMI-RMP.
13 Days Ago
New York City, NY
Remote
79 Employees
60K-78K Annually
Mid level
79 Employees
60K-78K Annually
Mid level
Energy • Utilities
The Market Outreach Specialist develops awareness and adoption of energy-efficient technologies, manages relationships with contractors, leads outreach tactics to recruit customers and trade allies, and coordinates events while tracking progress against program goals.
13 Days Ago
New York City, NY
69 Employees
Entry level
69 Employees
Entry level
Software
As a Customer Success Manager, you will engage proactively with clients to understand their needs, develop tailored success plans, and enhance customer relationships. Responsibilities include cross-selling, conducting check-ins, preparing for renewals, and advocating for customers within the company.
13 Days Ago
New York City, NY
3,909 Employees
60K-96K Annually
Entry level
3,909 Employees
60K-96K Annually
Entry level
Healthtech • Insurance
The Community Engagement Specialist will connect communities to health resources, manage relationships with community partners, track and evaluate engagement efforts, and organize community events to promote well-being and health equity.
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