Top Customer Success Jobs in New York City, NY
As a Customer Success Manager, you will engage proactively with clients to understand their needs, develop tailored success plans, and enhance customer relationships. Responsibilities include cross-selling, conducting check-ins, preparing for renewals, and advocating for customers within the company.
The Client Experience Manager at BBH will oversee strategies improving Multi-Family Office client interactions and lead related strategic projects. Responsibilities include evaluating current services, identifying enhancements, developing personas, and tracking client satisfaction through data analysis, ensuring alignment with business goals.
The Senior Manager, Customer Experience will oversee customer-facing teams, improve customer registration and onboarding processes, develop customer success strategies, monitor key metrics, and drive continuous improvement. This role necessitates collaboration with other departments to advocate for customer needs and ensure high satisfaction levels.
The Support Specialist aids primary care and case managers by conducting telephonic outreach for service assessments, reviewing intake documents, managing authorizations for services, handling member and provider calls regarding authorizations, and documenting communications while ensuring effective member support.
The Cycling Specialist at Specialized is responsible for providing exceptional rider service, assisting customers in identifying their needs, and ensuring a positive retail experience. Tasks include delivering advice on products, maintaining store cleanliness and merchandising standards, and building lasting relationships with riders to enhance satisfaction and drive sales.
The Client Executive will lead sales activities in assigned Enterprise Accounts, focusing on building relationships, developing account plans, and managing complex sales engagements. Responsibilities include identify prospects, increase account value, and collaborate with specialist teams for sales success.
The Pricing Specialist will develop financial models, manage pricing strategies, and collaborate with cross-functional teams to determine optimal pricing and drive profitability for FIS's Fintel Product suite. Responsibilities include overseeing pricing initiatives, analyzing models for customer profitability, and working closely with stakeholders to enhance pricing proposals and contracts.
The Senior Manager, Client Research will lead global research initiatives evaluating Invesco QQQ marketing campaigns, partnerships, and strategies. Responsibilities include managing tracking studies, providing actionable insights for strategic decisions, collaborating with cross-functional teams, and staying updated with industry trends.
As a Mid-Market Customer Success Manager, you will oversee MicroStrategy's Mid-Market accounts, ensuring strong customer relationships, high platform adoption, and satisfaction. Responsibilities include customer onboarding, account management, financial oversight, advocacy, and product training to achieve business goals.
The Client Onboarding AVP role involves managing the onboarding process for new clients in the Investment Advisors/Funds group, including KYC package preparation, due diligence, and risk assessment. The position requires close collaboration with various internal teams and a strong focus on compliance and efficiency in onboarding procedures.
Top Companies in New York City, NY Hiring Customer Success Roles
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