Top Customer Success Jobs in New York City, NY
As a Customer Support Manager, you will resolve inquiries and enhance user experience through email and live chat. You will engage users, contribute to team scaling, and work with internal systems to troubleshoot issues. Your role involves collaborating on user insights and ensuring a meaningful customer interaction.
The Specialist for Category Growth in Men's Shoes & Accessories is responsible for optimizing site merchandising through data analysis to boost sales and enhance customer experience. The role involves collaboration with cross-functional teams, utilizing analytical skills to inform merchandising decisions, and managing the ecommerce platform for effective product presentation.
As a Field Support Representative at IDEXX, you will utilize your veterinary experience to train clients on IDEXX Analyzers, troubleshoot technical issues, and develop customer relationships. The role requires daily travel to veterinary clinics for installations, support, and training while managing a dynamic schedule.
The Channel Compute Specialist at Hewlett Packard Enterprise drives sales of the compute product portfolio through channel partners by developing relationships, providing education on products, and analyzing market trends to grow market share. Responsibilities include maintaining revenue, identifying cross-sell opportunities, and collaborating with sales teams.
TYLin is seeking a Risk Management Specialist to support infrastructure projects, including Rail & Transit Transportation. Responsibilities include developing Risk Management Plans, facilitating risk workshops, maintaining project risk registers, and generating risk reports. Qualifications include a bachelor's degree in a STEM field, five years of experience in engineering and construction, and certifications such as PRMP or PMI-RMP.
Senior Contract Specialist at Progyny responsible for negotiating contract terms, preparing contracts, and providing feedback on various contract types. Must ensure compliance with regulations and company policies, track contract progress, and collaborate with internal and external stakeholders. Requires 7 years of experience in commercial agreements and 2 years in healthcare or related industry.
The Client Manager is responsible for managing day-to-day activities of client accounts, including policy reviews, contract negotiations, and preparing renewal documents. They develop and maintain relationships with clients and insurance markets, coordinate service delivery for assigned accounts, and stay informed on regulatory changes, while contributing to internal improvements and mentoring colleagues as needed.
The Off Premise Specialist drives off-premise sales for a distributor's market plan by managing relationships, executing sales strategies, and ensuring compliance with retail standards. Responsibilities include account management, sales planning, pricing evaluation, and coordinating marketing promotions to boost distribution and sales effectiveness.
The Capitalization Table Management Specialist will manage and maintain capitalization tables, onboard clients to the management platform, support equity financing and plan administration, and ensure adherence to firm standards. Responsibilities include tracking changes in equity ownership and assisting with related documentation.
The eDiscovery Trial Support Specialist collaborates with trial teams to provide trial support services, including managing evidence for legal proceedings, editing multimedia, and overseeing trial presentation software. Responsibilities include preparing exhibits, conducting pre-trial simulations, assisting project managers, coordinating document discovery, and applying quality control processes to enhance discovery workflows.
Top Companies in New York City, NY Hiring Customer Success Roles
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