Top Customer Success Jobs in New York City, NY
The Senior Manager, Customer Experience will oversee customer-facing teams, improve customer registration and onboarding processes, develop customer success strategies, monitor key metrics, and drive continuous improvement. This role necessitates collaboration with other departments to advocate for customer needs and ensure high satisfaction levels.
The Client Executive will lead sales activities in assigned Enterprise Accounts, focusing on building relationships, developing account plans, and managing complex sales engagements. Responsibilities include identify prospects, increase account value, and collaborate with specialist teams for sales success.
The Senior Manager, Client Research will lead global research initiatives evaluating Invesco QQQ marketing campaigns, partnerships, and strategies. Responsibilities include managing tracking studies, providing actionable insights for strategic decisions, collaborating with cross-functional teams, and staying updated with industry trends.
As a Mid-Market Customer Success Manager, you will oversee MicroStrategy's Mid-Market accounts, ensuring strong customer relationships, high platform adoption, and satisfaction. Responsibilities include customer onboarding, account management, financial oversight, advocacy, and product training to achieve business goals.
The Senior Product Support Specialist will provide specialized support for NanoString platforms, facilitate training initiatives, maintain a knowledge base, and contribute to technical documentation and service bulletins, ensuring high-quality support for priority customers and field teams.
As a Customer Success Manager at CarbonChain, you will advocate for customers, drive value through strategic account management, and collaborate with various teams to enhance customer experience and support climate goals. You'll anticipate customer challenges, implement success plans, and help shape the company's offerings based on customer insights.
The Client Support Specialist will serve as the main point of contact for clients, troubleshoot technical issues, manage client interactions, relay feedback to product teams, and ensure a high-quality client experience while monitoring platform operations.
As a Customer Service Representative, you will be responsible for working in a fast-paced environment, resolving conflicts, and communicating effectively with coworkers and management. You will also need to have good phone and interpersonal etiquette, maintain a well-organized work environment, and be able to use a desktop computer system. Experience in customer support or as a client service representative is preferred, along with strong phone administration skills and active listening capabilities. Familiarity with CRM systems and bilingual abilities (English and Spanish) are a plus.
As a Client Support Specialist, you will manage incoming support requests related to life insurance, assist clients in resolving queries, and maintain relationships with brokers. You'll process policy modifications, verify coverage, and work with the development team on product launches.
As a Client Partner at AnalogFolk, you will be responsible for building and maintaining partnerships with globally recognized brands, delivering digital solutions, and promoting innovative strategies that drive brand growth through creative campaigns and digital ecosystems.
Top Companies in New York City, NY Hiring Customer Success Roles
See All
All Filters
No Results
No Results
