Top Customer Success Jobs in New York City, NY
The Customer Experience Associate I will connect with customers to answer inquiries regarding products and enhance their shopping experience. Responsibilities include problem-solving, communicating across multiple channels, advocating for customer needs, and providing insights for improvements. The role requires working closely with management and operations in a fast-paced environment.
As a Customer Success Manager at Merkle Science, you will leverage your account management skills to foster relationships with clients, ensuring their needs are met while promoting our blockchain solutions. You will manage changing requirements, resolve issues effectively, and contribute to a results-driven team environment.
The Client Success Manager will ensure clients derive maximum value from FundApps' products and services. Responsibilities include client engagement, identifying growth opportunities, maintaining CRM records, providing data-driven insights, and collaborating with product teams to enhance services. Success is measured by client satisfaction and the effectiveness of the engagement strategies.
The Open Innovation Associate role involves leading program design and execution for various clients by developing program elements like content, incentives, and timelines. The position requires collaboration with teams to craft impactful innovation programs and ensuring results that exceed client expectations.
The Senior Client Success Manager at Cherre will engage with large enterprise clients to build trusted relationships, ensure client satisfaction, and drive product adoption. Responsibilities include managing client expectations, coordinating regular calls, interpreting data processed through the Cherre platform, and contributing to processes that enhance client experience.
The Onboarding Support Associate will assist the Driver Support Team by facilitating the onboarding process for new drivers, tracking their progress, managing insurance plan integrations, performing data entry, and communicating with prospective drivers. The role requires strong attention to detail and time management skills.
The Manager of Client Relations will serve as the primary relationship manager for clients at APX, driving value creation and business development. Responsibilities include executing client engagement strategies, collaborating with business teams for product and service enhancements, managing contracting and renewals, and pursuing growth opportunities through cross-selling and upselling.
As a Client Support Specialist, you will be the primary contact for clients, providing expert support, addressing their needs, and enhancing their experience with Sportradar's products and services. The role involves handling client communications, problem-solving, and maintaining high customer satisfaction.
The Client Partner is responsible for managing client relationships, developing strategic advertising plans, and executing campaigns. This includes collaborating with clients to align strategies with their goals, providing data-driven insights, and driving business growth through upselling and retention strategies.
As a Product Support Specialist at Canvs AI, you will provide technical customer support, implement the company’s products, facilitate communication between product and engineering teams, and coach junior staff. Your role is crucial for client satisfaction and retention, requiring a strong understanding of the products and effective troubleshooting skills.
Top Companies in New York City, NY Hiring Customer Success Roles
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