Top Tech Jobs & Startup Jobs in New Orleans, LA

Evaluate inbound/outbound calls, chats, and emails for quality; analyze performance data and close gaps; deliver and maintain training programs and materials; coach agents, measure training effectiveness, and collaborate with Operations, Quality, and client teams to uphold service standards.

Design and build TypeScript backend services for real-time and asynchronous risk decisioning. Develop event-driven workflows using queues, pub/sub, cloud task systems, and state machines. Partner with product, operations, and infrastructure teams to scale resilient services. Own projects from design through production, contribute to technical direction, conduct code reviews, mentor engineers, and provide technical leadership.

Build and maintain large-scale data processing pipelines using Apache Spark (PySpark/Scala) and Python. Design ETL workflows, implement distributed data processing, use version control (Git), and work with cloud platforms (GCP/AWS/Azure).

Design, develop and support cloud applications using Cloud Foundry and Node.js. Apply object-oriented design and SQL (HANA). Work with APIs and eventing, use VS Code. Prefer SAP CAP/BTP and SAP experience. Collaborate in agile/SCRUM teams, communicate effectively, take ownership, and ensure high quality.

Lead and mentor a Southeast Asia engineering team; ensure code quality and testing; drive project progress; define integrations strategy; design, build, and maintain third-party integrations; align engineering efforts with product and leadership.

Oversee website content creation, optimization, and publishing. Lead a small team of writers and translators, maintain brand voice and CMS structure, run SEO and UX improvements, coordinate with product/design/dev teams, conduct content audits, develop content calendars, and monitor analytics to improve traffic and conversions.

Design modern, user-centric landing pages, dashboards, and web interfaces using Figma. Create wireframes, mockups, and prototypes, conduct UX research, implement user feedback, and ensure visual consistency. Collaborate with marketing and front-end developers to align designs with branding and functionality, prioritize multiple projects, and optimize usability and accessibility across Ultahost platforms.

Manage full recruitment lifecycle for software and IT roles. Source, screen, and evaluate technical candidates, collaborate with hiring managers, maintain candidate pipelines, ensure smooth candidate experience, and support urgent hiring and immediate joiners.

Support business development through prospect and company research, market mapping, CRM organization, account-list development, outreach preparation, and research notes. Identify businesses facing backend, cloud, AI, or scaling challenges and contribute to client-readiness efforts. The fellowship provides exposure to consulting growth, B2B sales, executive outreach, startups, and market analysis for current university students and recent graduates.

Research and summarize trends in AI, cloud, software, finance, real estate, retail, and business technology. Support newsletters, engineering briefs, article outlines, market analyses, industry briefs, and executive-facing content by turning complex information into clear, useful insights.

Create and schedule content across social platforms, translate technical ideas into engaging posts, support short-form video and visual storytelling, maintain brand voice, research industry topics, track engagement, and collaborate with leadership on content priorities.

Develop and maintain Xactly Connect integration pipelines, transformations, schedules, and data exchanges. Partner with finance, sales compensation, accounting, sales, and IT stakeholders to define requirements. Troubleshoot data quality issues, failed jobs, mismatches, and pipeline errors before commission runs. Document configurations, mappings, and transformation logic while supporting continuous improvement.

Provides Level 2 operational support for Quote-to-Invoice processes, resolving complex tickets and system errors, structuring smaller deals, and clearing quoting, deal desk, and order management roadblocks. Partners with Sales, Finance, Customer Success, Systems Engineers, and deal teams to drive transactions through completion. Applies Q2I policies, escalates risks, owns requests through resolution, and supports continuous process improvement.

Leads architecture and development of Trellix’s high-throughput cloud threat detection platform. Designs microservices, asynchronous submission pipelines, sandbox execution systems, full-stack analyst interfaces, secure AWS infrastructure, identity integrations, telemetry pipelines, and compliant multi-region architectures. Owns infrastructure as code, observability, production reliability, security practices, technical documentation, incident response, and SLA commitments while integrating AI-assisted development tools.

The Customer Success Manager will manage client relationships from onboarding to ongoing support, ensuring satisfaction and timely delivery of projects.

Design user interfaces for web and mobile applications, create social media content, marketing creatives, presentations, and brand assets, and develop wireframes, user journeys, prototypes, and UI designs. Collaborate with marketing, product, and content teams across multiple brands while maintaining design consistency. Contribute creative concepts for campaigns and branding, stay current with design trends, and build a portfolio through real-world projects.

Support software development across frontend, backend, web, and mobile applications. Responsibilities include developing with WordPress, React, Next.js, Flutter, and Java; testing and maintaining applications; participating in code reviews; collaborating with teammates; and staying current with software development technologies.