Top Tech Jobs & Startup Jobs in New Orleans, LA

Provide high-volume phone and digital customer support for genetic testing: gather patient and billing data, track orders, escalate clinical or technical issues, document interactions, assist sales account requests, and maintain HIPAA-compliant handling of PHI. Support onboarding and stay current on Natera tests and procedures.

The Director of AI & ML is responsible for establishing and leading the AI function, defining AI strategy, building a high-performing team, and delivering production-grade ML and AI solutions within healthcare payer workflows.

Sell employee engagement and listening SaaS to mid-market customers. Own full sales cycle, build relationships with HR leaders, execute territory plans, collaborate cross-functionally, manage complex multi-stakeholder deals, and meet quarterly and annual revenue targets.

As a Mass Market Solutions Engineer, you'll design communication solutions, conduct demonstrations, translate customer needs into technical solutions, and drive product innovation while collaborating across teams at Zoom.

Lead Zoom's Customer Success transformation by converting strategy into operational capability. Redesign measurement, engagement frameworks, and operating model to drive retention, adoption, and revenue growth. Run executive reviews, align cross-functional stakeholders, and implement processes, tools, and metrics to change frontline behavior and demonstrate measurable business impact.

Manage a portfolio of customer cases for product relocations and replacements; provide timely phone and email support; lead and track cross-team initiatives; develop and document process improvements; act as primary customer contact and strategic partner to internal teams to ensure successful installations and world-class service.

Frontend-focused senior software engineer to lead and implement Search features in a high-traffic React/TypeScript app. Collaborate with backend, product, and design to build end-to-end features, optimize UX and performance, work with mapping/data visualizations, and participate in architecture, on-call rotations, and mentoring.

The Growth Marketer will manage demand generation, optimize paid campaigns, refine customer profiles, and oversee community engagement and events.

Remote B2C telesales role selling dental savings plans via inbound and outbound calls. Meet and exceed sales KPIs, enroll consumers, follow compliance call flows, document interactions, navigate multiple systems, and participate in ongoing training.

Collect, clean, and validate data from multiple sources; analyze datasets to identify trends and KPIs; develop and maintain SQL queries and Excel workbooks; create visualizations; present findings to non-technical stakeholders; collaborate with business partners to translate requirements into data-driven recommendations and support the finance analytics ecosystem.

Lead early-stage sales for an AI Intelligent Voice Assistant. Build and own pipeline, run discovery and qualification, close deals (with team support as needed), shape outreach and playbook, and help scale the sales organization. Engage senior decision-makers across transportation, NEMT, fleet, and call center customers.

Drive pre-sales technical engagements: build customer relationships, design and demo API/SDK solutions, produce playbooks, troubleshoot integrations, and accelerate implementations across crypto and fintech customers. Collaborate with Sales, Support Engineering, and Product; mentor customer teams and optimize internal workflows.

Serve as the IRB client point of contact to onboard, train, and support clients; answer inquiries; document and track client experience data; run CIRBI demos; manage projects; escalate issues; and drive process improvements to enhance satisfaction and retention.