Operations Manager Jobs in Plano, TX

Leads business management for Merchant Services Fraud, including executive reporting, KPI/KRI governance, OKRs, budget and capacity tracking, strategic investment oversight, and cross-functional execution. Develops data-driven insights, improves operating models and tooling, manages operational risk and resiliency activities, and maintains governance repositories. Partners with Finance, Technology, Operations, Legal, and Compliance to resolve blockers, improve efficiency, and support fraud prevention outcomes.

Lead cross-functional operations transformation programs from strategic planning through execution. Responsibilities include developing roadmaps, managing milestones and RAID items, coordinating Business, Operations, and Technology stakeholders, defining OKRs and KPIs, analyzing operational data, building dashboards, managing governance, resolving conflicts, and delivering executive-ready artifacts. The role requires influencing senior stakeholders, driving measurable improvements in quality, cost, efficiency, and cycle time, and potentially assuming people-management responsibilities as the portfolio grows.

Manage print and insert production across three shifts to meet SLAs, quality, and financial targets. Lead and coach supervisors and staff, handle escalations, drive continuous improvement, manage inventory and vendor maintenance, and ensure compliance with client and company policies.

Leads product management for Capital One’s cloud runtimes and operations platform. Defines strategy for cloud infrastructure automation, connectivity, observability, managed infrastructure, developer experience integrations, and cloud resource topology. Drives customer-centered product solutions, business outcomes, technical innovation, integrated problem solving, and cross-functional organizational alignment. Partners with engineering stakeholders to build an intelligent platform that provisions, secures, scales, and maintains cloud resources across the enterprise.

Leads a team overseeing operational and compliance controls for a banking operations product organization. Provides strategic guidance on responsible AI adoption, identifies and manages operational and technology risks, strengthens governance and control practices, resolves control gaps, and communicates risk insights to senior management. The role also leads strategic initiatives, partners with stakeholders, develops talent, and drives improvements to the control environment.

Oversee daily operations for a commercial construction office, coordinating project teams, schedules, documentation, vendors, subcontractors, and administrative workflows. The role owns issue resolution, process improvement, organization, and operational efficiency while supporting multiple construction projects and keeping priorities on track. Strong commercial construction experience, project coordination knowledge, organization, communication, and independent problem-solving are required.

Leads fulfillment center inbound and outbound operations across two shifts, managing warehouse leaders and hourly associates. Oversees receiving, inventory, picking, packing, shipping, safety, quality, costs, delivery, KPIs, forecasting, and continuous improvement. Develops Area Managers, standardizes processes, improves warehouse systems, and drives customer-focused operational performance in a high-growth, ambiguous environment.

Manages warehouse operations, staff, inventory, purchasing and sales orders for a wholesale distribution facility. Responsibilities include reviewing purchase orders and vendor claims, controlling stock levels, conducting cycle counts, managing freight expenses, resolving accounts payable discrepancies, coordinating order fulfillment and deliveries, ensuring warehouse safety, training employees, and supporting sales objectives. The role requires 3–5 years of operations experience, team management, inventory systems knowledge, and familiarity with industrial products.

Lead payments governance and risk policy oversight for merchant services: review merchant business models, evaluate third-party processor controls, resolve escalations, ensure card network and regulatory compliance, perform onsite client assessments, document prohibited/restricted products, produce executive reports, and drive process improvements across stakeholders.

Leads enterprise clinical and operational education programs across pharmacy, nursing, infusion, patient access, and related departments. Develops onboarding and training curricula, coordinates program delivery, monitors outcomes, ensures regulatory and accreditation compliance, and uses data to drive improvements. Provides leadership to education staff and oversees recruitment, development, and retention of team members.

Manages global physical security, reception, telephone switchboard, and office support operations. Leads staff, schedules coverage, oversees access control and surveillance systems, manages badges and parking, coordinates vendors, develops budgets and purchase orders, monitors KPIs, maintains procedures and training materials, audits security access, and supports business continuity and emergency planning.

Manages medium-to-large regional or national projects within Global Credit Operations. Analyzes processes, identifies improvement opportunities, builds business cases, coordinates deliverables, tracks success measures, manages risks, maintains project documentation, and partners with stakeholders and operations leaders to implement change. The role also supports instructor-led training, onboarding, content development, coaching, mentoring, and subject-matter guidance on policies and procedures.

Manages operations across corporate-owned centers by developing standards, improving workflows, conducting audits, supporting acquisitions and new openings, and coordinating cross-functional initiatives. Partners with field leaders to implement action plans, strengthen safety and compliance, improve performance, and ensure operational consistency. Leads integration planning, communications, training support, budgeting coordination, and continuous improvement across the center portfolio. Travel of up to 50% is required.

Leads the Infrastructure and Operations technology portfolio, including cloud adoption, data center modernization, networking, endpoint management, disaster recovery, operational resilience, and ITSM initiatives. Establishes governance, manages budgets and resources, oversees risks and dependencies, and provides executive reporting. Leads, mentors, and develops Project Managers while directly managing complex programs. Coordinates technology, business, security, compliance, finance, vendors, and operations stakeholders to ensure successful delivery, operational readiness, and transition to support.

Manages hospital pharmacy operations, including supervision, staffing, training, evaluations, inventory control, narcotic tracking, medication security, and pharmacy program implementation. Supports pharmacists and pharmacy personnel, assumes staff pharmacist duties when needed, and oversees the department in the director’s absence. Promotes patient experience, collaboration, regulatory compliance, and continuous improvement across the pharmacy department.

Manage BSA/AML compliance programs, enhance detection controls, lead risk assessments, ensure regulatory compliance, and develop team training. Serve as a subject matter expert.

Assists the Nurse Manager in leading nursing operations, maintaining clinical quality, patient safety, and service excellence. Provides direct patient care and relief charge nurse coverage as needed, collaborates with multidisciplinary teams, and performs delegated nursing leadership responsibilities.

Directs an inside sales operations team responsible for quoting, customer inquiries, order processing, product information, and request lifecycle management. Oversees policies, procedures, CRM data accuracy, quote follow-up, customer issue escalation, and coordination across sales, operations, logistics, finance, and vendors. Manages process improvements, departmental goals, staffing, training, performance evaluation, and customer experience initiatives.

Implement, support and maintain Wonderware and GE Proficy industrial automation and MES solutions. Perform ArchestrA development, historian and HMI work, MES module deployment, production support, database and .NET/PL/SQL development, and customer-facing consulting across CPG/FMCG or food & beverage domains.

Design, implement, and support Wonderware System Platform and GE Proficy Plant Apps (SCADA/MES/Historian). Develop ArchestrA galaxies/objects, deploy MES modules, perform end-to-end implementations, provide production support and maintenance, analyze VB.NET/SQL solutions, follow ISA standards and integration protocols, interface with customers, manage projects, and travel frequently in a global delivery model.

Administer and drive standardization for enterprise monitoring tool suites (HP OpenView/OMi/NNMi/SiteScope), integrate 3rd-party monitoring, consult with engineering and service teams, manage vendor relationships, develop roadmaps, and support ITIL processes for incident/problem/change/availability management.

Administer and architect enterprise monitoring tool suites (HP OpenView/OMi and related products), define roadmaps, integrate third-party tools, collaborate with Design & Engineering and IT Operations, ensure ITIL alignment, consult on implementations/upgrades, and manage vendor relationships and business cases for monitoring solutions.

The Senior Technology Manager leads a global data network operations team, ensuring high reliability and performance while advocating for AI and automation in technology operations.

Lead end-to-end delivery of healthcare EDI (834/837/835/270/271) integrations, coordinate inbound/outbound data feeds, gather requirements, create file specs, manage testing, monitor data quality, track milestones/KPIs, resolve issues, and use Jira/Confluence for documentation.

Lead on-premise channel operations and technologies for restaurants, overseeing POS, kiosks, digital menu boards, KDS, and BOH/FOH systems. Scale and commercialize digital platforms, monitor performance, analyze data for improvements, and collaborate cross-functionally to enhance customer experience and operational efficiency.