Top Operations & Support Jobs

The Operations Manager oversees production operations, leads teams to meet quality and safety standards, manages budgets, and drives operational efficiency in a food production environment.

The Operations Manager oversees counter sales and warehouse operations, including inventory management, shipping/receiving, and personnel management. Responsibilities also include ensuring product quality and operational efficiency while maintaining excellent customer service and team collaboration.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Lead branch operations to maximize productivity and service quality. Support the Branch Manager with finance and policy compliance, oversee sales initiatives, manage and coach staff (inside sales, drivers), promote safety culture, and train personnel. Ensure standard process compliance and perform other assigned duties.

Manage and ensure Samsung technical and operational standards at authorized service locations. Investigate escalations, analyze KPIs and ticketing data, implement SOP and support improvements, onboard and coach field staff, conduct quarterly on-site reviews, and provide cross-functional program updates to internal teams. Frequent travel to partner locations required.

Manage and improve Samsung authorized service partner operations by investigating escalations, analyzing KPIs, updating SOPs, supporting ticketing (Zendesk), training/onboarding, performing on-site reviews, and coordinating cross-functional teams to drive operational excellence and program compliance.

Oversee and direct field operations for industrial environmental services, driving safety, efficiency, and profitability. Develop operational strategies, manage personnel, equipment, budgets, KPIs, client and vendor relationships, training, incident investigations, and continuous improvement.

Lead evening and weekend facility operations, supervise cross-functional staff, manage member experience and escalations, administer membership systems, ensure safety and compliance, and drive operational improvements and community engagement.

Lead brokerage operations for the NYC office: advise leadership, manage administrative staff, optimize processes, support financial operations (budgeting, forecasting, AR/AP), oversee recruiting/onboarding, maintain CRM/data accuracy, coordinate facilities/IT, and run events and projects to ensure efficient business operations.

Manage vendor and platform relationships, coordinate technology operations (onboarding, licensing, permissions), set platform usage standards, run technical project coordination, and maintain documentation and system maps to reduce institutional knowledge risk and improve adoption.

Lead day-to-day operations at a NYC music education facility by coordinating cross-department workflows, implementing quality assurance, optimizing processes, managing budgets, facilities, inventory, payroll/AR/AP oversight, staff hiring and development, and maintaining CRM/data metrics to improve efficiency and customer experience.

Manage and coach team leaders and operations staff to meet client SLAs and financial targets. Oversee staffing, forecasting, performance management, client relationships, and cross-functional coordination to drive continuous improvement and employee engagement in an onsite contact center.

Lead front-line customer operations to drive revenue, service quality, and employee performance. Manage daily processes, resolve customer issues, coach and evaluate staff, recruit as needed, enforce standards of work, support productivity improvements, communicate updates to management, and uphold safety, budgets, and vendor relations.

Lead and improve transportation and paratransit operations (Flex-Ride, Via Paratransit, Denver call center). Supervise staff, coordinate with Directors of Operations, enhance efficiency and communication across functions, ensure regulatory knowledge is applied, and support client-focused service delivery.

The DC Operations Manager is responsible for overseeing warehouse operations, ensuring safety compliance, maintaining staffing levels, enhancing operational efficiency, and managing vendor relationships while fostering team development.

Coordinate fleet maintenance and repairs for trucks and heavy equipment: schedule preventative maintenance, track downtime and repair costs, communicate with dealers, collect and review repair estimates, manage purchase orders and rentals in NetSuite, and produce weekly status reports including units down, open repairs, rental spend, and potential warranty claims.

Manage and improve a service unit: supervise Team Managers and staff, drive local sales alignment, ensure service quality and compliance, oversee billing/DSO, hiring/training, budgets, audits, and participate in industry functions and special projects.

This role involves leading day-to-day operations in the Market and Receiving department, improving efficiency, managing staff, and engaging with customers while ensuring safety and performance goals are met.

Manage operations for the Curricular Transformation Initiative including event logistics, communications, cross-office coordination, instructional materials development, asset organization, and program data tracking and analysis to measure participation and impact.

Manage day-to-day operations for waste collection and disposal, supervise and develop staff, ensure safety and regulatory compliance, optimize routes and productivity, control budgets and expenses, build community and government relations, and drive execution of strategic and tactical initiatives to improve customer experience and profitability.

Lead Technical Partner Operations and oversee Tier 1/Tier 2 Technical Services. Manage partner relationships, drive QBRs, build partner training roadmaps, track KPIs, escalate complex issues to Engineering and Quality, and implement automation and process improvements to optimize uptime and service delivery.

Lead and scale product operations to ensure launch readiness, mature systems of record, embed AI/automation into workflows, build cross-functional programs, and deliver data-driven dashboards and KPIs to improve efficiency and reduce escalations across Product, Support, and Engineering.

The Manager, Store Operations oversees inventory systems, new store processes, and cross-functional project management, focusing on operational efficiency and continuous improvement.

Support sales operations under a licensed broker by handling administrative and transactional tasks: timekeeping, scheduling, meeting logistics, document preparation and delivery, trust fund processing, recordkeeping, compliance support, training logistics coordination, and goal-tracking—while avoiding any activities that require a real estate license.

The Project Operations Manager oversees the setup and launch of a new manufacturing facility, managing equipment installation, process development, hiring, and training of staff to ensure safety and efficiency during the production launch.