Top Operations & Support Jobs

This role prepares candidates to become autonomous office managers, providing essential training and development opportunities within the organization, focusing on operations management and leadership growth.

The Operations Manager in Training program prepares candidates to autonomously run their own office, focusing on development, collaboration with managers, and personal growth within the company.

The Operations Manager in Training program prepares candidates to operate their own office, focusing on leadership development, relocation, and potential six-figure earnings in a collaborative environment.

Lead commercial lines service team to deliver high-quality client service, manage renewals, optimize workflows, ensure compliance and carrier relationships, develop staff, monitor metrics, and drive operational efficiency and retention.

Own the end-to-end lead management lifecycle, including capture, enrichment, qualification, scoring, routing, sales handoff, disposition, and recycling. Establish governance, business rules, SLAs, controls, and performance metrics; optimize workflows and integrations; resolve data quality and lead-flow issues; and partner with Sales, Marketing, Data Science, IT, and Analytics. Manage and develop a small team while overseeing operational priorities, testing, documentation, and continuous improvement.

Manage hauling operations across a geographic area, overseeing supervisors, dispatch, drivers and route systems for commercial, roll-off and residential customers. Drive productivity, safety, regulatory compliance, budget and vendor spend, and execute local market strategy. Hire, train and develop teams, resolve customer and government issues, and implement change initiatives to improve service, profitability and operational excellence.

Lead a global fraud operations organization responsible for investigations, chargebacks, abuse monitoring, operational risk mitigation, and grey market enforcement across PlayStation. Develop scalable controls and investigative programs addressing payment fraud, account compromise, entitlement abuse, reseller activity, and marketplace manipulation. Partner cross-functionally to improve automation, policies, customer outcomes, and fraud recovery. Manage KPIs, workforce planning, executive reporting, process improvements, and team capability development.

Lead post-sales operations for Professional Services, Customer Support, and Customer Success Engineering. Manage forecasting, utilization, margins, capacity, headcount, systems implementations, AI workflows, metrics, close activities, cross-functional handoffs, and customer experience improvements. Lead a small operations team while partnering with Finance, Sales, R&D, HR, and customer leadership to improve performance and operational execution.

Manage global Business Marketing budget operations, including allocations, forecasts, commitments, purchase orders, contracts, invoices, accruals, actuals, and reconciliations. Partner with marketing, finance, procurement, legal, agencies, vendors, and data science teams to track spending, identify risks, evaluate ROI, and surface investment tradeoffs. Build models, dashboards, analyses, and AI-enabled workflows that improve budget management and connect marketing investments to business outcomes.

Leads the firm's Information Governance operations, including team management, attorney onboarding and offboarding, matter mobility, repository governance, records retention, information lifecycle management, compliance, metrics, training, and technology modernization. Partners with legal, IT, Information Security, Risk, and Compliance teams to improve governance controls, service delivery, information protection, and operational efficiency across enterprise repositories and offices.

The Global Clinical Operations Manager will lead Airvet's clinical operations, ensuring operational excellence, managing a veterinary network, and partnering cross-functionally to execute strategic initiatives.

The Operations Manager leads performance improvement initiatives, engages with private equity firms, and drives operational excellence in client operations, including using Lean and Six Sigma methodologies.

Administer and drive standardization for enterprise monitoring tool suites (HP OpenView/OMi/NNMi/SiteScope), integrate 3rd-party monitoring, consult with engineering and service teams, manage vendor relationships, develop roadmaps, and support ITIL processes for incident/problem/change/availability management.

Administer and architect enterprise monitoring tool suites (HP OpenView/OMi and related products), define roadmaps, integrate third-party tools, collaborate with Design & Engineering and IT Operations, ensure ITIL alignment, consult on implementations/upgrades, and manage vendor relationships and business cases for monitoring solutions.

Manage event operations (vendor coordination, check-in, setup, troubleshooting), run community initiatives and online engagement, support social content calendar, coordinate partners and sponsors, and proactively turn ideas into executed projects while collaborating closely with the founder.

Lead and manage yard and facility operations, hire and train staff, ensure customer service and process compliance, manage scheduling, payroll, cash handling, inventory, vendor contracts, equipment maintenance and safety. Resolve staff/customer issues, hold meetings and reviews, travel occasionally, and work in office and outdoor environments.

The Clienteling Operations Manager oversees virtual sales operations, supports sales teams, manages systems and processes, and analyzes performance metrics to enhance client experiences and drive revenue.

The Senior Operations Manager oversees dealership operations, enhancing service quality, managing facilities, fostering OEM relationships, and developing team leadership while achieving revenue and customer satisfaction goals.

The Manager of Production Operations oversees printing operations, manages departmental performance, ensures productivity and quality, and builds teams. They handle budgets, KPIs, and enhance workflows.

Manage branch operational efficiency, oversee front- and back-office functions, supervise and train operations staff, run project management, ensure compliance with firm and regulatory policies, coordinate staffing, licensing, and events, and support branch owner with confidential matters and expense control.

The Operations Manager oversees restaurant team performance, ensures quality standards, manages staffing, and fosters a customer-focused environment. Responsibilities include training, hiring, tracking performance, and achieving sales goals.

The Operations Manager supervises staff, ensures food safety, maintains restaurant standards, supports sales goals, and trains team members to deliver quality service and products.

The Operations Manager oversees restaurant staff, shifts, hiring, training, quality control, food safety, and performance management. They ensure customer satisfaction and drive sales goals while maintaining operational standards.

The Senior Commercial Operations Manager will optimize sales processes, manage CRM systems, oversee commercial contracts, and analyze market data to drive revenue growth.

Own the end-to-end B2B2C enrollment funnel for Customer Success, including reporting, data modeling, funnel metrics, dashboards, attribution, and operating cadences. Identify data and process gaps, deliver decision-ready recommendations, lead stakeholder reviews, and drive cross-functional improvements across Operations, Customer Success, Marketing, and Engineering. Lead annual Customer Success planning for capacity, territories, quotas, incentives, roadmaps, and targeting.