Top Operations & Support Jobs

Manages regional business operations, workforce planning, staffing, financial tracking, reporting, proposal support, and process improvement for program and construction management teams. Partners with regional and operations leadership to align resources, project performance, budgets, business development pursuits, and client commitments. Coordinates with finance, marketing, legal, project teams, subcontractors, and teaming partners to support growth and operational consistency across the Northeast region.

Provides operational, administrative, and coordination support across multiple offices. Responsibilities include maintaining processes, reports, trackers, and dashboards; coordinating leadership support, meetings, events, onboarding, travel, vendors, invoices, and procurement; supporting Salesforce and Power BI activities; assisting marketing campaigns; and identifying process improvements. The role requires strong organization, communication, discretion, multitasking, and in-person collaboration in the Denver office.

Operations Experience Managers lead store operations to ensure customer service and operational excellence, manage staff, coach associates, and enforce safety standards. They also handle recruitment, performance management, and ensure compliance with store SOPs.

Build and own IntegriChain’s legal operations function, including CLM and GRC platform selection, implementation, administration, and adoption. Design contract, policy, privacy, compliance, and training processes; create playbooks and reporting dashboards; support DSAR tracking, data mapping, customer diligence, contract administration, corporate records, outside counsel coordination, and cross-functional projects. Establish legal operations metrics and scalable systems for a growing life sciences technology company.

Leads and develops Account Coordinators and Project Administrators supporting national facilities accounts. Oversees performance, process improvements, operating budgets, customer communications, issue resolution, employee reviews, and corrective action plans. Builds relationships with national customers while coordinating internal departments to ensure work orders and service needs are fulfilled efficiently, consistently, and profitably.

Own Gainbridge’s business operating system, including annual planning, operating cadences, OKR tracking, executive and board reporting, vendor management, business continuity, compliance workflows, knowledge management, and company-wide communications. Lead high-stakes cross-functional initiatives from scoping through delivery, establish project management norms, manage risks and dependencies, drive decisions to closure, and maintain documentation, meeting systems, and milestone calendars.

Leads the IT Operations team, including people management, service desk SLA performance, backlog prioritization, incident escalation, endpoint and identity operations, SaaS administration, vendor management, and operational reporting. The manager coaches staff, oversees IT projects, coordinates cross-functional escalations, drives process improvements, manages costs and renewals, and partners with leadership on team structure and hiring plans.

Manage day-to-day lab operations, scheduling, equipment and shop maintenance, supervise operations support staff, ensure safety training, maintain customer relationships, oversee P&L and expense approvals, and serve as backup to the General Manager.

Participate in an 18-month operations management training program to learn customer relationship management, maintenance and asset coordination, cost control, PM scheduling, technician work planning, and cross-functional collaboration to improve customer satisfaction and operational efficiency. Requires willingness to relocate after training.

Manage development operations for an independent school: administer Veracross CRM, ensure data integrity, process gifts and reconciliations, produce fundraising reports and dashboards, support donor stewardship and events, train staff, and collaborate with Finance, Admissions, and Communications to improve advancement workflows.

Lead and optimize Creative Studio operations: build systems and workflows, partner with creative and cross-functional teams, manage scopes/budgets/resources, track project health, onboard/manage external partners, and ensure timely delivery of permanent and touring experiential projects.

Lead daily office operations, establish and implement procedures, manage hiring and performance, train and motivate staff, assign tasks, ensure departments meet quarterly revenue goals, and coordinate strategic and operational initiatives with clients and employees.

Manage branch operations for industrial/environmental cleaning services, ensuring safety, customer satisfaction, staff training, dispatch, compliance, job documentation, and support business development.

Lead facility administrative operations, supervise administrative staff, manage document control and compliance for audits, oversee facility services and vendor contracts, coordinate cross-functional support and onboarding, manage budgets, and prepare operational reports to ensure efficient, audit-ready site operations.

Lead and provide technical oversight for the Network Operations team, managing and supporting network hardware, software, security, monitoring, and projects. Support global deployments (Cisco ISE), firewall and VPN operations, cloud networking and Azure migration efforts, improve/automate processes, expand documentation, and participate in off-hours production support.

Lead branch operations for a Groveport location, managing 30+ associates. Drive process improvements, safety (OSHA) compliance, inventory/logistics (Trilogie), facility management, coaching, audits, and cost-saving initiatives to support sales and operational goals.

Provide executive-level administrative and operational support to the VP of Student Life. Manage calendars, communications, budgets, contracts, and departmental workflows. Coordinate events, programs, and the University Esports Team; oversee divisional systems, digital platforms, and cross-campus collaboration to support student engagement and policy compliance.

Manage North America eCommerce operations across order management, fulfillment, shipping, returns, payments and fraud prevention. Lead cross-functional projects, optimize processes and systems (ERP/Magento), develop KPIs/dashboards, support ERP migrations, and partner with Finance, IT, Customer Care and Distribution Centers to improve post-purchase customer experience and operational scalability.

The Operations Manager oversees the Reconditioning Center, managing team performance, workflow, and ensuring quality of vehicles. Responsibilities include team recruitment, performance evaluations, and achieving operational goals in coordination with regional management.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Build and own connected systems and automations across Operations, Accounting, and Revenue. Responsibilities include automating location activation, client reporting and billing preparation, forecasting visibility, cross-team data integrations, adoption and training, request prioritization, and documentation. The role requires software development, SQL, API integrations, process discovery, workflow redesign, and ownership of deployed tooling and its failures.

Own revenue operations reporting, analytics, and business performance insights. Lead strategic initiatives that improve revenue, growth, conversion, efficiency, and contractor network performance. Partner with Sales, Product, Engineering, Finance, and CX to turn data into shipped solutions, automate recurring workflows, manage vendor and cost visibility, and support leadership, board, investor, and sales reporting.

Lead AMER Customer Success operations and future-state operating models for a B2B SaaS organization. Drive post-sales productivity, forecast accuracy, pipeline visibility, churn and expansion performance, customer health scoring, and operational data integrity. Build proactive diagnostic and early-warning systems, optimize processes and platforms, provide executive-level insights, and lead complex cross-functional initiatives spanning Sales, Product, Analytics, Technology, and Enablement.

Leads managed-services operations for assigned global and vertical customers, overseeing employees, customer relationships, service-level performance, implementation, P&L, profitability, contracts, vendors, risk, and continuous improvement. Develops teams of up to 100+ employees, drives digital and AI-augmented operational transformation, identifies growth opportunities, resolves performance issues, and ensures customer retention and satisfaction across multi-site accounts.

Own and scale healthcare operations workflows from discovery through deployment. Design automations using SQL, APIs, scripts, and LLMs; collaborate with Product, Engineering, Account Management, and customers; build dashboards and reporting pipelines; identify bottlenecks; and deliver measurable improvements in productivity, quality, scalability, and financial outcomes.