Top Operations & Support Jobs

Manage corporate security operations including office, event, and field security; develop programs and frameworks ensuring physical safety; oversee vendor performance and emergency response initiatives; require extensive experience in multi-office environments and crisis management.

Leads Sunrun’s Central Install Quality Review team and drives installation quality, consistency, and continuous improvement. Responsibilities include coaching staff, resolving escalated field quality issues, conducting root-cause analysis, improving the FIC app with AI and automation, developing quality training programs, and overseeing Channel Partners and License Holders through audits, reporting, and accountability processes.

The Business Operations Manager will support FMI’s Leadership and Organizational Development practice by coordinating strategic priorities, improving staffing and workforce planning, managing recurring operations and workflows, and building scalable processes. The role develops dashboards and reporting, supports hiring and onboarding improvements, identifies efficiency opportunities, and aligns stakeholders. Candidates need business operations or related experience, strong analytical and project management skills, and the ability to influence without formal authority. The position is remote-friendly, with U.S. travel required.

Manage a team handling payment application, billing changes, auto-pay exceptions, vendor onboarding, credit reporting, account closures, rewards adjustments, and related servicing workflows. Own SLAs, quality controls, auditability, staffing models, escalation management, SOPs, and operational reporting. Partner with Product and Engineering to automate manual processes, migrate workflows, reduce handle time, and improve accuracy while managing financially and regulatorily sensitive cases.

Manage a financial servicing operations team handling payments, billing changes, auto-pay, credit reporting, account closures, rewards, and vendor onboarding. Establish SLAs, quality controls, reporting, SOPs, audit trails, and capacity models. Lead escalations involving financial and regulatory risk, partner with Product and Engineering on requirements and automation, and reduce manual workflows through process improvement and migrations.

Manage a financial servicing operations team responsible for payment applications, billing changes, auto-pay, credit reporting, account closures, rewards adjustments, and vendor onboarding. Establish SLAs, controls, reporting, SOPs, and audit processes; handle escalations involving financial and regulatory risk; and partner with Product and Engineering to migrate workflows and automate manual operations.

Manage a financial account-servicing team handling payment application, billing changes, auto-pay exceptions, vendor onboarding, credit reporting, account closures, and rewards adjustments. Establish SLAs, quality controls, reporting, SOPs, and audit-ready processes while serving as an escalation point for sensitive cases. Partner with Product and Engineering to migrate workflows, reduce manual work, improve efficiency, and implement automation. Coach team members and coordinate with Legal, Compliance, Finance, Treasury, Credit, and customer-facing teams.

Leads a team processing financial transactions and money movements in a regulated retirement-services environment. Responsibilities include people management, quality control, SLA and KPI oversight, process improvement, SOP development, escalations, capacity planning, and cross-functional collaboration with Customer Success, Product, Engineering, and Compliance. The role emphasizes transaction accuracy, regulatory compliance, automation, operational scalability, and customer-focused execution.

Manages operational, financial, administrative, vendor, contract, facilities, and maintenance activities for the Real Property division. Responsibilities include preparing reports, spreadsheets, invoices, budgets, and meeting materials; overseeing help desk assignments; coordinating vendor contracts and inspections; maintaining preventive maintenance and compliance records; tracking projects, fleet vehicles, and drivers; and responding to information requests. Requires strong Excel, organizational, communication, documentation, and multitasking skills.

Leads investment operations capabilities across cash management, cash projections, foreign currency activity, position enablement, and investment data. Oversees people, processes, risk, controls, technology, and continuous improvement to deliver reliable service and scalable outcomes. Builds partnerships across investment, business, technology, and external provider teams while developing talent, managing change, and strengthening operational resiliency in a global asset management environment.

Own day-to-day school operations across technology, student health compliance, safety and security, facilities readiness, and nutrition services. Manage technology helpdesk workflows, asset inventories, immunization records, emergency drills, security personnel and systems, and NSLP meal-service compliance. Coordinate vendors, school staff, the network team, school nurse, and food service team while proactively resolving operational issues and maintaining accurate documentation.

Own cafe operational procedures, systems, SOPs, POS implementation, AI tools, and workflow automations. Drive continuous improvement through feedback analysis, guest recovery, quality assurance, training, and student leadership development. Partner cross-functionally to standardize processes, improve cafe efficiency, and support training outcomes across the organization. The role requires hospitality or foodservice operations experience, up to 25% travel, and the ability to perform physical cafe-related duties.

Supports the pre-opening and ongoing operations of a new school, including office administration, purchasing, inventory, enrollment coordination, hiring logistics, communications, outreach, events, and community engagement. The role manages records, vendors, supplies, family communications, enrollment activities, staff onboarding, reports, and school-opening tasks while serving as a key contact for families, applicants, staff, and community partners.

Serves as the embedded operations partner for PayPal+ and North America Consumer, aligning business priorities with Consumer Operations. Leads complex projects, improves global processes, supports financial, budget, and headcount planning, resolves operational issues, connects leadership and partners, enhances business process effectiveness, and uses internal and external data to generate actionable growth insights.

Leads internal IT systems and operations, including identity and access management, endpoint management, IT support, onboarding and offboarding, asset and SaaS lifecycle management, automation, vendor relationships, and compliance partnerships. Manages a small IT team, improves service processes, supports audits, strengthens security controls, and delivers scalable technology services for a distributed workforce.

Oversee operational and financial performance for an assigned single-family rental market. Responsibilities include P&L and budget analysis, property inspections, vendor management, leasing and pricing coordination, compliance, emergency response, KPI reporting, process improvement, and leadership of field support teams. The role requires regular property visits, cross-functional collaboration, customer satisfaction oversight, asset preservation, and accountability for market profitability and operational performance.

Leads global business operations for International Services, overseeing policies, compliance, budgeting, logistics, procurement, contracts, workforce administration, security, safeguarding, continuous improvement, and project management. Manages distributed staff and volunteers across multiple regions, coordinates with enterprise functions, conducts operational assessments and field visits, develops reports and action plans, and supports international shipping, events, equipment, and financial tracking.

The Senior Operations Manager oversees warehouse performance, manages teams, ensures safety compliance, and implements strategic action plans to optimize operations.

Manages the Commercial Lines support function, including workflows, quality standards, staff supervision, training, performance management, and customer satisfaction. Supports branch strategy, evaluates insurance markets, oversees service audits, resolves client and personnel issues, and maintains insurer relationships. Also performs commercial insurance account management duties, including risk analysis, renewals, proposals, coverage recommendations, negotiations, policy delivery, payments, and account retention. Maintains required licensing and develops staff and client relationships.

Manage branch operations by supporting financial objectives, policy compliance, sales initiatives, staffing, performance management, training, customer service, productivity, and safety. The role oversees inside sales representatives, drivers, and other branch personnel while partnering with the Branch Manager to maintain efficient, compliant service delivery.

Manages billing operations and customer service activities, including resource allocation, staff training and performance management, issue resolution, and cross-functional communication. Acts as the team’s primary billing expert, resolves complex assignments, and ensures daily operations meet department goals through strong leadership, organization, analytical, and problem-solving skills.

Manages an operational unit supporting real-time service delivery, customer satisfaction, productivity, payroll adherence, and goal attainment. Develops performance metrics, evaluates processes and systems, leads quality and continuous improvement initiatives, monitors caseload distribution and compliance, prepares reports for leadership, develops staff, liaises with state agencies, resolves escalated complaints, and communicates goals and results to stakeholders.

Manages an operational unit supporting real-time service delivery, staff performance, productivity, payroll adherence, customer satisfaction, and goal attainment. Develops metrics, evaluates processes, leads quality improvement, monitors compliance, distributes caseloads, reports program effectiveness, develops staff, liaises with State agencies, resolves escalated complaints, and communicates goals and results to stakeholders.

Manages an operational unit supporting real-time service delivery. Responsibilities include developing performance metrics, improving processes and systems, monitoring caseload distribution and compliance, evaluating program effectiveness, training staff, liaising with state agencies, resolving escalated complaints, and communicating goals and results to stakeholders.

Manages an operational unit by monitoring performance metrics, improving business processes, overseeing staff caseloads, evaluating program effectiveness, ensuring compliance, developing employees, coordinating with state agencies, resolving escalated complaints, and communicating results to stakeholders.