Top Operations & Support Jobs

Lead day-to-day field operations for snow removal and landscaping: manage scheduling, fleets, purchasing, budgets, field supervisors, quality control, client coordination, hiring, and safety compliance. Serve as operations hub reporting to Director of Operations and support sales and production teams.

Manage day-to-day field operations for landscaping and snow removal: master scheduling, fleet and inventory oversight, purchasing and budgets, supervising field and fleet teams, supporting sales and client relations, enforcing safety and image standards, and handling HR and quality-control duties.

Lead day-to-day operations for exterior services (landscaping, snow removal), managing scheduling, fleet, purchasing, budgets, field supervisors, and client coordination. Oversee maintenance, safety, hiring, payroll approvals, and quality control while supporting sales and ensuring corporate image and compliance.

Lead offshore transition of Employee Health & Benefits processes, managing discovery, design, implementation, training, SOPs, and stabilization. Partner with onshore/offshore teams and stakeholders to ensure service readiness, quality monitoring, process standardization, and continuous improvement.

Lead and supervise base operations teams to deliver safe, efficient, high-touch service for private aviation guests and crews. Manage scheduling, training, ramp and ground service activities, regulatory compliance, inventory, security, fuel handling, emergency response, and frontline guest escalation while occasionally performing operational duties.

Lead and grow a payments operations team overseeing ACH, wires, cards, RTP, FedNow and emerging rails. Ensure timely processing, settlement, reconciliation, controls, compliance (NACHA, Reg E, AML/KYC). Drive operational improvements, product implementations, reporting, budgeting, and cross-functional partnerships to support payment modernization and reduce risk and friction.

Oversee compliance and operational effectiveness of Resident Services by monitoring HUD and grant requirements, developing policies and workflows, conducting audits, analyzing performance data, and supporting program coordinators. Provide training, technical assistance, reporting, and continuous improvement to ensure program integrity, documentation accuracy, and effective service delivery. Collaborate with internal and external partners and assist leadership with strategic planning and risk management.

Lead day-to-day operations for landscaping and snow removal services: manage master schedules, fleets, purchasing, budgets, field supervisors, hiring, safety, quality assurance, client coordination, and incident reporting. Support sales with estimates and proposals and maintain corporate image and compliance.

Plan and execute software roll-outs, prepare deployment and test plans, manage support team and application network, ensure release controls, validate packaging, coordinate IT Operations, and communicate releases to stakeholders.

Manage payment facilitator and marketplace registration lifecycle for clients: coordinate submissions, reviews, renewals, and escalations; liaise with sales, compliance, card brands, acquiring/sponsor banks and clients; monitor compliance and reporting, complete annual reviews and audits, respond to inquiries within SLAs, update process documentation, and participate in meetings and client calls.

Support Branch Manager to drive branch productivity, safety, and service quality. Oversee sales efforts and direct staff performance, coaching, training, and compliance with company policies.

Lead regional retail operations for 12-16 branches, ensuring regulatory compliance, operational excellence, risk mitigation, data-driven performance improvements, M&A readiness, branch openings/closures, training, incident response, and cross-functional coordination to drive branch effectiveness.

Lead and manage non-exempt airport staff to optimize operating performance, customer satisfaction, safety, and employee culture. Oversee budget, vendor relations, fleet availability, and revenue generation. Ensure physical readiness for on-foot and all-weather work. Employment contingent on background check.

Lead and operate a new Saltbox location in Elmhurst, IL: own occupancy, revenue, member retention, team hiring and development, operational standards, SOPs, and vendor/labor budgets. Build systems pre-opening, manage day-to-day location performance, resolve member escalations, and represent the location to market and central teams.

Lead capacity and demand planning for Customer Success by building models, running planning cycles, creating executive narratives, and partnering with senior leadership, Finance, and cross-functional teams to align strategy, budgets, and resource tradeoffs.

The Operations Program Manager oversees production program execution, ensuring timely delivery and budget adherence while addressing operational requirements and issues, and fostering team development.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

Lead and manage daily school operations including facilities, compliance, enrollment, purchasing, food service, transportation, data systems, technology, and events. Supervise operations staff, ensure operational quality, support test administration, and develop the operations team to enable instructional focus.

Lead and manage multi-location mobile glass operations to drive sales, profitability, and quality. Oversee store managers, supervisors, and technicians; recruit, train, schedule, optimize routing, manage inventory, ensure AGRSS and regulatory compliance, and deliver exceptional customer service while meeting KPIs.

Administer and troubleshoot HP Operations Manager (OMw) in clustered environments (versions 9.1-9.2). Patch/upgrade OMw, create custom monitors and perfmon/custom scripts, deploy/integrate monitoring tools (NNMi, SiteScope, Operations Orchestration, BSM, BPM), manage agents, develop OM policies, and perform basic Windows/Linux systems administration and scripting.

Manage DIS administration, deployment, monitoring and support for EAI/ETL (BizTalk, SSIS). Lead distributed operations teams, ensure SOX compliance, automate deployments, maintain documentation, monitor performance and alerts, coordinate with DBAs/Control-M, manage incidents/DR/backups, support testing and ensure SLA/OLA adherence.

Administer and troubleshoot HP Operations Manager (OMw/HPOM) in clustered environments (versions 9.1-9.2). Install, patch, upgrade, configure managed nodes and agents; develop custom monitors, perfmon and scripting integrations; deploy SPIs and integrate monitoring tools (NNMi, SiteScope, BSM, BPM); perform Windows/Linux basic sysadmin and automate agent management/uninstall tasks.

The Operations Manager leads capabilities development and operational support for a government contract, overseeing processes and team performance to enhance program objectives.

Manage Customer Service, Technical Services, and Field Service teams to ensure efficient case management, order processing, installation scheduling, KPI tracking, cross-department communication, and staff development. Drive improvements, ensure policy compliance, and address performance and quality issues to deliver timely customer experiences.

Oversee operations and manage a large team for New York's Child Support program, ensuring performance and efficiency in service delivery.