Top Tech Jobs & Startup Jobs

Supports a portfolio of commercial B2B SaaS customers by monitoring technical health, resolving bounded integration questions, improving platform adoption, and identifying renewal risks. Creates scalable enablement resources, including academy content, help articles, videos, workshops, and webinars. Partners with Customer Success, Product, and Education teams; documents issues, participates in UAT, supports AI-powered compliance workflows, and escalates complex technical problems.

Designs and operates scalable platform infrastructure across cloud, on-premise, and hybrid environments. Builds infrastructure-as-code frameworks, CI/CD pipelines, developer tooling, automation, observability, and secure deployment patterns. Partners with engineering, security, and infrastructure teams to improve reliability, resilience, compliance, and developer productivity across mission-critical systems.

Provides phone-based customer support by resolving inquiries, complaints, and account issues; processes orders, shipments, returns, and account updates; documents interactions; troubleshoots problems; escalates complex cases; and maintains service quality and accurate communication. The role requires participation in an eight-week training program and availability for specified weekday or Tuesday-to-Saturday shifts, with initial onsite attendance in Janesville or Chicago.

Supports digital pricing strategy through rate card management, pricing analysis, margin and profitability assessments, partnership monitoring, exception evaluation, and actionable reporting. The role collaborates with Sales, Finance, Revenue Strategy, and Account Strategy teams to optimize pricing, track spending commitments, and support profitable growth. It requires strong analytical, financial reporting, Excel, communication, and organizational skills.

Lead high-impact consumer data science initiatives across experimentation, causal inference, analytics, search, personalization, and product measurement. Set technical standards and multi-quarter analytics roadmaps, mentor data scientists, develop AI-native workflows and self-service tools, and communicate recommendations to product, engineering, and executive stakeholders. The role requires independent ownership of ambiguous analytical problems and technical leadership without formal people management.

Drives adoption and growth of new products and complex solutions for defense and intelligence customers. Builds relationships with senior personnel and operational users, translates customer workflows into product capabilities, identifies business opportunities, and supports sales and marketing with positioning, proposals, workshops, training, and customer engagements. Requires active Secret clearance with TS/SCI eligibility, defense or intelligence community experience, technical product knowledge, and travel up to 50%.

Lead APU development projects from initiation through completion, defining scope, schedules, budgets, resources, and deliverables. Coordinate cross-functional engineering teams, monitor quality and progress, manage changes, mitigate risks, provide technical guidance, and present status updates to stakeholders. The role requires aerospace or mechanical engineering expertise and may involve gas turbine engine development, testing, aircraft installation, and requirements management using DOORS Next.

Responsible for end-to-end product management, collaborating across teams to deliver software solutions and enhance user experiences, especially using AI tools.

Manage Central People Operations by leading People Solutions Coordinators, optimizing HRIS workflows, ensuring employee data accuracy, resolving complex transactions, and improving service delivery. Drive automation and AI initiatives, operational reporting, audit processes, cross-functional partnerships, and medium-to-large projects. Coach the team, manage workload and SLA performance, establish procedures, and collaborate with Payroll, HR, Legal, Risk, Benefits, and Field Leadership.

Own three to five concurrent cross-functional programs spanning Finance, Product, Engineering, Legal, Operations, and Go-to-Market. Diagnose and redesign workflows, perform data-driven analysis, coordinate dependencies, communicate recommendations to leadership, and transition completed initiatives to permanent owners. Support FP&A, Deal Desk, business operations analytics, QBRs, and leadership offsites.