Top Operations & Support Jobs in Miami, FL

Gather and document business and user requirements, define system scope, suggest workflow improvements, modify/test/implement third-party software or scripts, lead small-to-mid projects, fully document requirements/testing/code/processes, and mentor Associate Systems Analysts.

Own the end-to-end major incident lifecycle: act as incident commander for Sev-1 events, improve MTTR and on-call practices, run blameless postmortems, drive reliability metrics and roadmaps, manage incident communications and status updates, and define incident operating models, runbooks, and severity frameworks.

Manage executive calendaring and inbox triage, coordinate travel logistics, support People with interview scheduling and event execution, own ad hoc administrative tasks and vendor coordination, and proactively identify operational gaps and process improvements across the organization.

The Director of Operations supports the product team's leadership, improving operational systems and processes, managing projects, and ensuring compliance in product governance and risk management.

The Chief of Staff supports the Chairman by driving strategic initiatives, managing projects, and optimizing decision-making processes while ensuring operational efficiency across ventures.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

The Director of Scientific Affairs will collaborate with the sales team, engage with key opinion leaders, and promote biomarker capabilities while overseeing successful drug development initiatives.

Administer, secure, and sustain enterprise Exchange and M365 messaging across multi-network environments. Ensure high availability, mail flow, authentication/PKI, backup/recovery, patching, compliance, and migration/upgrade support. Troubleshoot complex routing, DNS, mobile access, and hybrid integration issues while maintaining documentation, SOPs, and remediation of vulnerabilities to support mission-critical communications.

This role invites candidates to submit resumes for potential positions. Passion for childhood nutrition and collaboration is essential.

Lead enterprise incident response for high-impact P1/P2 events, coordinate cross-functional recovery, mature incident and service management practices, drive automation and ServiceNow improvements, ensure regulatory and audit alignment, run post-incident reviews, and mentor teams to improve operational resilience and reduce recurring outages.