Top Operations & Support Jobs in Miami, FL

The Vice President of Development leads energy project development teams, ensuring successful execution of BTM projects while managing stakeholder partnerships and mitigating risks.

Lead GTM Strategy and Revenue Operations to design quota allocation, compensation, territories, headcount planning, and GTM tooling. Own Salesforce-based revenue data model, drive AI-first automations across the GTM tech stack, govern forecasting and compensation, and deliver actionable territory and pipeline insights to enable seller productivity and revenue growth.

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

The Director of Telecommunications leads strategic and operational initiatives for telecommunication systems, focusing on modernizing contact centers, enhancing patient and member experience, and integrating communication tools with clinical systems.

Lead Underwriting, Processing, and Closing teams to drive origination, quality, velocity, and homeowner experience. Build and coach production leaders, set operational goals, monitor metrics, remove bottlenecks, scale processes, lead change management, own Salesforce reporting and analytics, execute workforce planning, and implement investment risk policy to increase capacity and operational effectiveness.

CIC is inviting general interest submissions from candidates interested in opportunities within their organization, focused on community and innovation.

The role involves leading the technical delivery of portfolio management platforms, overseeing architecture, integration, operations, risk management, and vendor governance, while managing a technology team.

Lead the Digital User Experience team to maintain and improve endpoint platforms and cloud services (M365, Azure, AWS), drive digital transformation, manage projects, SLAs, KPIs, vendor relationships, and ensure compliance (HITRUST/HIPAA) while implementing automation, DevOps, and ITIL best practices.

Own the CRM and surrounding GTM systems strategy, architecture, and roadmap. Define data models, set governance and access controls, translate cross-functional requirements into prioritized platform design, run vendor evaluations and build-vs-buy decisions, and lead executive-facing business cases for major CRM/platform changes.

Oversee export compliance activities, develop procedures, maintain records, collaborate with stakeholders on export classifications, and provide training on compliance matters.