Top Operations & Support Jobs in Miami, FL

Administer and support Oracle EPM Cloud Planning applications (Workforce, Capital, Financials, Strategic Modeling). Manage environments, migrations, metadata, security, dashboards, forms, business rules, and integrations (Data Integration, REST APIs, EPM Integration Agent, flat files). Monitor performance, troubleshoot issues, support budgeting/forecasting/reporting, testing, documentation, and end-user training while partnering with Finance, FP&A, Accounting, and IT.

Frontline customer service role delivering empathetic, efficient support for Opendoor customers across calls and written channels. Handle inquiries about buying/selling, de-escalate issues, liaise with internal teams and partners, meet performance goals, and participate in training to grow real estate knowledge.

Provide depot-based hardware support for EMS laptops: pick up, repair, image and update devices; maintain standardized Windows images and group policies; manage inventory and repair history in Vector Solutions; support ESO/Handtevy/PC Gateway issues; develop scripts and assist Fire Department tech needs.

Provide executive-level administrative support to the Regional Director: manage complex calendars, screen calls, coordinate meetings/events and travel, process expenses, support onboarding/offboarding, draft communications, maintain documentation, improve regional admin processes, and train/coach administrative staff.

Provide high-touch administrative support to a portfolio of individuals/teams: manage complex calendars, coordinate domestic and international travel, process expense reports, plan events, and collaborate across teams. Anticipate needs, prioritize competing demands, and exercise discretion while enabling leaders' productivity.

Lead Mastercard's global cardholder servicing strategy for affluent and premium customers. Own the servicing P&L, build a multi-year roadmap, drive digital omnichannel transformation (Live Chat, WhatsApp, SMS, AI), identify monetization opportunities, set global standards and KPIs, and align regional and cross-functional teams to scale servicing capabilities and improve customer lifetime value.

Provides complex member support across phone, chat, and video channels; resolves escalated inquiries, complaints, HelpDesk tickets, and operational issues. Reviews interactions for quality assurance, coaches frontline staff, supports onboarding and training, monitors service trends, and identifies process improvements. Performs specialized financial service tasks while ensuring compliance with credit union policies, regulations, confidentiality, and data integrity.

Alaffia’s Talent Pool invites candidates interested in future opportunities at its NYC-based healthcare AI startup. Applicants can submit their information and a cover letter describing their motivation and preferred business areas or roles. The talent team will retain profiles and proactively contact candidates when suitable positions become available. The company develops AI-powered copilots and agents to reduce healthcare administrative burden, billing waste, and costs.

Provide multi-channel technical support for Corptax customers, triage and resolve installation and configuration issues, document cases, review knowledge base content, perform release testing, collaborate with teams, and participate in on-call rotation and occasional overtime.

Supports day-to-day NetSuite administration, configuration, user access, data maintenance, integrations, documentation, testing, and front-line issue resolution. The role assists with scripts, workflows, forms, custom records, system migrations, audit tasks, and segregation-of-duties reviews while coordinating with internal stakeholders and a managed service provider.