Top Operations & Support Jobs in Miami, FL

Provide hands-on support for Mac and Windows endpoints, mobile devices, and AV/conference room systems. Manage device enrollment and asset inventory, handle onboarding/offboarding, triage tickets, enforce security/compliance (Okta, MDM), and collaborate with IT Engineering, Workplace, and Security to improve processes and support office events.

Provide high-level administrative support to senior executives across virtual and in-office/client sites. Manage schedules, coordinate meetings, handle confidential information, arrange travel and expenses, and use Microsoft Office, Google Workspace, WebEx, and social media tools. Apply a learning mindset, prioritize tasks, tailor communication, and support a global professional services network.

The Payroll Systems Analyst supports payroll system integrations by monitoring and troubleshooting data flow between payroll, HRIS, and financial systems. Responsibilities include validating data, assisting with testing and audits, and identifying process improvements.

Manage daily office operations including vendor relationships, scheduling, events, and facility maintenance while ensuring a smooth and welcoming environment for staff and visitors.

Provide high-quality support for client travel by processing bookings with travel management tools, resolving complex servicing scenarios and escalations, building supplier relationships, analyzing travel data to identify issues, and contributing to continuous process improvements.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Develops, delivers, and evaluates technical training for flight simulator technicians. Designs curricula, coordinates SMEs, tracks KPIs and certifications, mentors junior staff, and provides occasional technical support and troubleshooting for simulator systems.

Provide high-touch administrative support to a portfolio of individuals/teams: manage complex calendars, coordinate domestic and international travel, process expense reports, plan events, and collaborate across teams. Anticipate needs, prioritize competing demands, and exercise discretion while enabling leaders' productivity.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

The Senior Manager of Enterprise Business Systems oversees the strategy, implementation, and optimization of enterprise applications, leading a team for full lifecycle management, ensuring system delivery, and fostering cross-functional collaboration.