Top Operations & Support Jobs in Miami, FL

The Director of Scientific Affairs will collaborate with the sales team, engage with key opinion leaders, and promote biomarker capabilities while overseeing successful drug development initiatives.

Administer, secure, and sustain enterprise Exchange and M365 messaging across multi-network environments. Ensure high availability, mail flow, authentication/PKI, backup/recovery, patching, compliance, and migration/upgrade support. Troubleshoot complex routing, DNS, mobile access, and hybrid integration issues while maintaining documentation, SOPs, and remediation of vulnerabilities to support mission-critical communications.

This role invites candidates to submit resumes for potential positions. Passion for childhood nutrition and collaboration is essential.

Lead enterprise incident response for high-impact P1/P2 events, coordinate cross-functional recovery, mature incident and service management practices, drive automation and ServiceNow improvements, ensure regulatory and audit alignment, run post-incident reviews, and mentor teams to improve operational resilience and reduce recurring outages.

The Vice President of Development leads energy project development teams, ensuring successful execution of BTM projects while managing stakeholder partnerships and mitigating risks.

Lead GTM Strategy and Revenue Operations to design quota allocation, compensation, territories, headcount planning, and GTM tooling. Own Salesforce-based revenue data model, drive AI-first automations across the GTM tech stack, govern forecasting and compensation, and deliver actionable territory and pipeline insights to enable seller productivity and revenue growth.

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

The Director of Telecommunications leads strategic and operational initiatives for telecommunication systems, focusing on modernizing contact centers, enhancing patient and member experience, and integrating communication tools with clinical systems.

Lead Underwriting, Processing, and Closing teams to drive origination, quality, velocity, and homeowner experience. Build and coach production leaders, set operational goals, monitor metrics, remove bottlenecks, scale processes, lead change management, own Salesforce reporting and analytics, execute workforce planning, and implement investment risk policy to increase capacity and operational effectiveness.

CIC is inviting general interest submissions from candidates interested in opportunities within their organization, focused on community and innovation.