Top Operations & Support Jobs in Miami, FL

Coordinate and provision client system access during new client implementations and expansions. Liaise with clients and internal teams, document protocols, track access requests via ticketing, train Maintenance Specialists, and ensure timely, HIPAA-compliant access provisioning and reporting.

Lead enterprise operations to translate strategy into measurable execution: build operating rhythms, PMO governance, KPI frameworks, and cross-functional forums. Drive AI-enabled workflow transformation, resource planning alignment with Finance, and lead a global team of 20+ to improve accountability, decision-making, and execution quality at scale.

The role indicates a potential for international positions in the future at The ROSTR Group but currently has no openings outside North America.

Provide end-to-end executive support to a Supervising Producer: manage workflows in Productive, coordinate production and post-production logistics, run daily check-ins, prep for meetings, triage communications, chase assets/approvals, and surface risks proactively. Role requires production familiarity, strong written communication, high EQ, and hands-on use of AI tools. Full-time contract-to-start, US-based with PST/MST core hours; SLC or LA preferred for occasional in-person collaboration.

Provide Tier 1 unified communications support for hosted voice environments, troubleshoot VoIP and networking issues, manage tickets, perform documentation and occasional onsite visits, participate in on-call rotation and process improvements.

We are open to spontaneous applications for talented individuals who wish to join our team. Reach out even if there are no current openings.

Serve as Yardi subject-matter expert: administer and support Yardi platforms, create SQL queries and custom reports, troubleshoot issues, manage users/permissions under SOX controls, coordinate upgrades/patches, provide end-user support and training, and collaborate with vendors and stakeholders to deliver ERP solutions.

Prepare and process payoff, HOA, and lien documentation; order demands; monitor and follow up on outstanding items; maintain compliant, audit-ready escrow files; deliver customer service to internal and external partners; manage multiple files and deadlines; escalate issues to protect closing timelines.

Coordinate and perform skip tracing to locate debtors and collateral using online databases and phone outreach. Maintain account inventories, vendor relationships, and production reports. Evaluate vendor effectiveness, support client communications, and ensure compliance with applicable laws while meeting departmental performance standards.

Serve as the nominal local director for a Korean company, assist with identity verification for banking, tax, and platform processes, and support Coupang onboarding and basic compliance. Provide phone, SMS, and video verification help and relay information in Korean as needed.