Top Tech Jobs & Startup Jobs in Louisville, KY

Serve as the primary Customer Success Manager for a portfolio (~75+ accounts), driving measurable ROI and adoption through strategic value plans, proactive outreach, hands-on product guidance, data-driven health monitoring, cross-functional escalation management, and long-term relationship building to maximize retention and advocacy.

Lead post-sale adoption of new SaaS features by training, enabling integrations, driving adoption KPIs, building customer relationships, and collaborating with cross-functional teams to measure business impact and retention.

Lead customer adoption of the Databricks Lakehouse platform by designing architectures, building proofs-of-concept, demonstrating integrations with cloud services, troubleshooting critical issues, and evangelizing open-source projects like Spark, Delta Lake, and MLflow. Partner with sales and present technical solutions to customers.

The Senior Customer Enablement Architect drives customer success through tailored training programs, partnering with sales teams and assessing skill gaps to enhance adoption and business outcomes for Databricks' products.

The role involves cultivating technical relationships with Accenture, supporting solution development, customer deal support, and representing Databricks at events.

Provide technical support for the improveit 360 Salesforce managed package: troubleshoot issues, respond via tickets/calls/chats/emails, perform Salesforce configuration (flows, workflows, page layouts, reports), document cases, maintain knowledge base, and collaborate on creative solutions and project tasks.

Sell EverCommerce Customer Engagement solutions to home service businesses. Own full sales cycle from prospecting and discovery through demos, proposals, negotiation, and close. Build pipeline via outbound and inbound leads, manage forecasting in Salesforce, meet quotas, and collaborate with BD, marketing, success, and implementation teams to ensure seamless customer outcomes.

Lead agile delivery for Business Operations by facilitating ceremonies, managing intake and prioritization, maintaining backlogs and tooling, coordinating cross-functional stakeholders, publishing delivery metrics, and driving process improvements and documentation to increase predictability and velocity.

The role involves leveraging advanced analytics and machine learning to assess and mitigate credit and fraud risks, developing scalable modeling solutions while collaborating with stakeholders.

The Sr. Strategic Sales Manager will develop new business opportunities, manage the sales process, build client relationships, and prepare proposals. Requires a consultative approach and strong sales skills in the B2B payments space.

Lead operational training and implementation of contractERP/Business Central for clients: assess workflows, recommend configurations, deliver training, support pilot and go‑live, document requirements, assist QA and post‑go‑live adoption, and improve implementation processes.

Lead creation and stewardship of a scalable, token-driven design system across the product portfolio. Build Figma component libraries and token architecture, document component specs and accessibility requirements, partner with front-end engineers to implement WCAG 2.1 AA–compliant components, run audits and roadmaps, establish governance and contribution workflows, evangelize the system internally, and mentor/shape the design systems function.

Build and maintain full-stack Azure-hosted portals and an EDI processing platform. Develop APIs, UI, data layers, CRM integrations, and AI/automation features. Participate in architecture, CI/CD, and stakeholder collaboration to deliver production-ready solutions.

Coach and mentor raters to improve annotation accuracy and consistency; create gold sets and templates; analyze datasets and KPIs; communicate findings to clients; facilitate test rounds and collaborate with R&D; conduct independent evaluations and produce client-ready written feedback to improve AI data quality.

Remote freelance role translating and copy-editing English (en-US) into Hebrew (he-IL) for marketing, product, support, informational and light legal content. Ongoing project with ~500–1,000 words/week, using a client-specific CAT tool (training provided). Requires strong language skills, translation experience, attention to detail, and reliability to meet deadlines.

Lead and scale North American account management as a player-coach: manage enterprise client relationships with C-level stakeholders, drive expansion and retention, mentor a high-performing team, align product roadmap to customer needs, and use data-driven frameworks to demonstrate value and forecast revenue growth.

Manage full-cycle recruitment across corporate, call center, behavioral health and clinical roles. Source, screen, interview, develop offers, maintain ATS data and ensure compliance. Partner with hiring managers to build targeted recruiting strategies, advise on selection, and manage multiple requisitions in a remote environment.

Design, develop, test, and maintain cloud-native, scalable search and distributed system features. Contribute to architecture, ensure reliability, scalability, and security of global cloud infrastructure. Troubleshoot production issues, optimize performance, collaborate with product and UX, and mentor junior engineers.