Top Tech Jobs & Startup Jobs in Louisville, KY

Manage and nurture customer relationships for a SaaS product (LighthouseAI), monitor usage and metrics, run meetings and reports, gather product feedback, support renewals/upsells, and maintain SOPs. Perform data validation and coordinate cross-functional customer success activities remotely.

Design and deliver AI-enabled features for a web-based government workflow application using LLMs, RAG, and agentic patterns. Build POCs and production-ready systems, implement orchestration frameworks and prompt engineering, integrate AI/LLM APIs, maintain full-stack apps, establish observability and guardrails, and ensure security and CI/CD practices.

Own and operate PayTrace's multi-platform database environment: provision, configure, patch, monitor, tune, and recover databases. Lead modernization from MS SQL to AWS RDS, support HA/DR and multi-region active-active, automate administration and data pipelines to Snowflake, assist developers with query tuning, and provide technical guidance and documentation. Be available for production incident response.

Provide advanced technical support for merchants and developers integrating with PayTrace API, maintain integration documentation, research data flows and file formats, and assist IT with process design and workflows. Ideal for recent IT graduates pursuing a developer career.

Conduct outbound outreach across channels, qualify leads, conduct discovery calls, update CRM (Salesforce/Hubspot/Gong), partner with marketing and Account Executives, manage territory accounts, and pursue quota with uncapped commission in a remote East Coast role.

Provide compliance consulting to investment adviser clients: review regulatory documents and marketing materials, conduct compliance reviews, respond to client inquiries, create client education content, support product development and pre-sales, and stay current on investment adviser rules and regulations.

Lead porting and performance analysis of diverse HPC applications on novel architectures. Profile node- and scale-level bottlenecks, design algorithmic/software solutions, translate application needs into software and hardware features, and develop performance models for future hardware.

Profile and optimize HPC applications across architectures; identify bottlenecks, develop algorithmic and software solutions to accelerate workloads, translate application needs into software/hardware features, and build performance models for future architectures.

Lead and build a global SDLC/Developer Experience practice: define and productize offerings, create IP and delivery playbooks, enable sales/marketing, uplift regional delivery quality, embed AI-driven development capabilities, and drive commercial growth across EMEA, AMER, and APAC.

Serve as the primary Customer Success Manager for a portfolio (~75+ accounts), driving measurable ROI and adoption through strategic value plans, proactive outreach, hands-on product guidance, data-driven health monitoring, cross-functional escalation management, and long-term relationship building to maximize retention and advocacy.

Lead customer adoption of the Databricks Lakehouse platform by designing architectures, building proofs-of-concept, demonstrating integrations with cloud services, troubleshooting critical issues, and evangelizing open-source projects like Spark, Delta Lake, and MLflow. Partner with sales and present technical solutions to customers.

The Senior Customer Enablement Architect drives customer success through tailored training programs, partnering with sales teams and assessing skill gaps to enhance adoption and business outcomes for Databricks' products.

The role involves cultivating technical relationships with Accenture, supporting solution development, customer deal support, and representing Databricks at events.

Provide technical support for the improveit 360 Salesforce managed package: troubleshoot issues, respond via tickets/calls/chats/emails, perform Salesforce configuration (flows, workflows, page layouts, reports), document cases, maintain knowledge base, and collaborate on creative solutions and project tasks.

Sell EverCommerce Customer Engagement solutions to home service businesses. Own full sales cycle from prospecting and discovery through demos, proposals, negotiation, and close. Build pipeline via outbound and inbound leads, manage forecasting in Salesforce, meet quotas, and collaborate with BD, marketing, success, and implementation teams to ensure seamless customer outcomes.

Lead agile delivery for Business Operations by facilitating ceremonies, managing intake and prioritization, maintaining backlogs and tooling, coordinating cross-functional stakeholders, publishing delivery metrics, and driving process improvements and documentation to increase predictability and velocity.