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The Director of Finance and Operations leads financial strategy, operational efficiency, regulatory compliance, and financial oversight across global operations, partnering with executive leadership for sustainable growth.

Provide onboard IT systems support, maintenance, monitoring, backups, inventory, hardware shipping/receiving, equipment repairs, user support and training, and escalate issues to the IT Officer while maintaining security and service standards.

Process and coordinate Temporary Financial Assistance payments, maintain payment and client records in Concur, Salesforce, and HMIS, perform QA audits, data entry, reporting, and administrative support while communicating with vendors and staff to ensure compliance with funder, HUD, and VA standards.

Lead communications with government entities, monitor policy trends, participate in lobbying activities, and build strategic partnerships in the energy sector.

Lead and scale fulfillment center operations, manage P&L and KPIs, maintain facility and equipment, ensure safety and compliance, hire and develop supervisors and hourly staff, and drive productivity and process improvements across warehouse functions.

Design, build, and maintain dashboards and reports (Tableau); analyze student, staff, and operational data; translate findings for stakeholders; train and coach school leaders on data use; support regional data strategy, data warehouse maintenance, and data quality investigations to drive instructional decision-making.

Lead technical and strategic engagements in fraud detection, data analysis, and risk strategy development using DataVisor's platform. Collaborate cross-functionally and manage client projects for improved fraud prevention and operational efficiency.

Perform end-to-end finance operations for auction business: invoice generation, payment application and reconciliation, collections, dispute resolution, refunds, merchant reconciliation, tax documentation, and sales reporting. Serve as liaison to customers and operations, maintain audit-ready records, mitigate financial risk, and support daily/weekly/monthly reporting and supplier setup.

Manage end-to-end customer renewals for an assigned book of business, proactively engaging customers to secure timely contract renewals, identify upsell/downsizing opportunities, resolve renewal-related concerns, coordinate with account teams on documentation, and maintain accurate CRM records and customer contact data.

Develop and maintain SAP ABAP programs and RICEF objects, build/maintain interfaces (RFC/REST/IDoc), support Smart/Adobe Forms and Fiori/UI5/OData work, assist with CDS Views and S/4HANA tasks, perform unit testing, debugging, documentation, code reviews, and follow SAP development best practices.