Top Tech Jobs & Startup Jobs in Lexington, KY

Provides customer assistance through email, phone, chat, and other channels; answers questions, resolves issues, documents interactions, maintains customer records, follows up on outstanding concerns, escalates complex cases, and shares recurring customer feedback with internal teams. The role requires strong communication, organization, problem-solving, attention to detail, confidentiality, and the ability to work independently in a remote environment.

Guide customers through product onboarding and implementation by coordinating timelines, gathering requirements, configuring systems, providing training, tracking progress, resolving issues, and communicating updates. Maintain accurate documentation and collaborate with customer success, support, product, and internal teams. Identify process improvements and ensure customer information is handled securely.

Leads Signature Aviation’s external communications newsroom, editorial agenda, media relations, executive visibility, thought leadership, and crisis communications. Builds proactive story pipelines, advises senior executives, manages reputation, develops media and corporate-channel narratives, and leads internal teams and agency partners. Measures communications performance through coverage, engagement, share of voice, and reputational impact while collaborating with Marketing, Legal, Operations, Safety, Government Relations, and other stakeholders.

Lead product security initiatives for cloud, AI, and enterprise platforms. Responsibilities include threat modeling, security architecture reviews, identifying systemic weaknesses, developing secure-by-design guidance and reference architectures, advising engineering and product leaders, leveraging AI and automation for scalable security assessments, investigating emerging attack paths, mentoring teams, and improving security review methodologies and tooling.

Design, build, and scale secure full-stack healthcare systems using TypeScript, React, Node.js, PostgreSQL, and AWS. Develop APIs, event-driven services, integrations with health systems, clinical data pipelines, and LLM-powered features. Own functionality from design through rollout, write tests and architecture documentation, review code, collaborate with product and clinical teams, troubleshoot production issues, and participate in on-call support.

Own the full lifecycle of high-volume sales contracts, including drafting, review, redlining, negotiation, execution, and SLA tracking. Partner with Sales, Deal Desk, Finance, Security, and Compliance to resolve contractual issues and support revenue growth. Maintain contract playbooks, templates, fallback clauses, records, and CLM workflows while ensuring compliance with company policies, applicable law, HIPAA, BAA, data protection, and security requirements.

Leads marketing strategy and campaign execution for Hagerty’s experiential events, including RADwood, The Amelia, and Greenwich Concours. Responsibilities include developing and optimizing multichannel campaigns, analyzing performance data, overseeing A/B testing and SEO, managing budgets, coordinating cross-functional teams, engaging partners, and improving customer acquisition, retention, brand awareness, and ROI.

Own pipeline generation and enterprise sales for AI data operations services, including data collection, annotation, human-in-the-loop QA, preference data, model evaluation, red-teaming, and conversational or multimodal datasets. Scope deliverable programs with operations and AI engineering, lead proposals and negotiations, close new enterprise logos, and provide buyer insights for roadmap development.

Evaluate and improve AI-generated biomedical engineering content for technical accuracy, logical soundness, completeness, safety, and regulatory awareness. Develop realistic biomedical scenarios and reasoning tasks, review prompts and step-by-step solutions, identify errors and unsupported claims, and provide structured feedback. Assess model performance across medical devices, biomechanics, bioinstrumentation, signals, biomaterials, imaging, verification, validation, and risk management while promoting responsible communication of assumptions, limitations, and patient-safety considerations.

Own the strategy, roadmap, packaging, pricing, and growth path for Supabase Spark projects, a backend project type designed for agent-built software. Define the MVP-to-production journey, partner with engineering, growth, finance, and platform customers, and use instrumentation, experimentation, and data analysis to guide product decisions. The role is fully remote and emphasizes rapid iteration, developer tools, infrastructure, and agent-driven development.