Director, External Corporate Communications

Posted Yesterday
Be an Early Applicant
Hiring Remotely in United States
Remote or Hybrid
Expert/Leader
Aerospace
The Role
Leads Signature Aviation’s external communications newsroom, editorial agenda, media relations, executive visibility, thought leadership, and crisis communications. Builds proactive story pipelines, advises senior executives, manages reputation, develops media and corporate-channel narratives, and leads internal teams and agency partners. Measures communications performance through coverage, engagement, share of voice, and reputational impact while collaborating with Marketing, Legal, Operations, Safety, Government Relations, and other stakeholders.
Summary Generated by Built In

Signature Aviation is seeking a strategic, hands-on communications leader to build and lead a modern external communications newsroom. This role will set a proactive editorial agenda, uncover compelling stories across the business and bring them to life through earned media, corporate social channels, executive visibility and thought leadership.

The Director will connect Signature’s strategy, investments, people and industry leadership to the issues that matter most to customers, airports, communities and other stakeholders. Equal parts editor, strategist and trusted advisor, this leader will build a high-performing team and help protect and strengthen Signature’s reputation.

Responsibilities

Essential Duties and Responsibilities: 

Build and Lead the Newsroom
  • Create an integrated newsroom model with a clear editorial calendar, story pipeline, content priorities and rapid-response capabilities.

  • Partner across the business to identify newsworthy developments and turn complex topics into timely, engaging stories.

  • Lead coordinated storytelling across earned media, LinkedIn, executive platforms and other corporate channels.

Drive Media Relations and Thought Leadership
  • Set a proactive media strategy and cultivate relationships with aviation, business, national and trade journalists.

  • Lead major announcements, media outreach, executive interviews, speaking opportunities and thought leadership.

  • Advise and prepare senior executives to communicate Signature’s strategy and perspective with credibility.

Protect and Strengthen Reputation
  • Anticipate emerging issues, monitor external conversations and guide communications on sensitive matters.

  • Lead issues and crisis communications in partnership with Legal, Operations, Safety, Government Relations and other teams.

  • Use audience insights and media intelligence to shape narratives, manage risk and identify opportunities.

Lead People, Partnerships and Performance
  • Build, coach and lead a high-performing external communications team and agency partners.

  • Collaborate with Marketing, Employee Communications, Community Impact and business leaders to align messaging and execution.

  • Set measurable goals and assess story quality, engagement, coverage, share of voice and reputational impact.

Qualifications

Minimum Education and/or Experience:

  • 10+ years in corporate communications, journalism, public relations or related fields, including team leadership.

  • Proven ability to run a proactive editorial operation, generate strong stories and deliver across media and digital channels.

  • Deep experience in media relations, executive counsel, issues and crisis communications.

  • Exceptional editorial judgment, writing and storytelling skills, with the ability to move from strategy to execution.

  • Strong business acumen, collaborative leadership and sound judgment under pressure.

  • Experience in aviation, transportation, hospitality, infrastructure or another complex, operationally intensive industry preferred.

About Us

With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans. 

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

     Our Benefits:

  • Medical/prescription drug, dental, and vision Insurance
  • Health Savings Account
  • Flexible Spending Accounts
  • Life Insurance
  • Disability Insurance
  • 401(k)
  • Critical Illness, Hospital Indemnity and Accident Insurance
  • Identity Theft and Legal Services
  • Paid time off
  • Paid Maternity Leave
  • Tuition reimbursement 
  • Training and Development
  • Employee Assistance Program (EAP) & Perks

Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.

Skills Required

  • 10+ years of experience in corporate communications, journalism, public relations, or related fields
  • Experience leading teams
  • Ability to run a proactive editorial operation
  • Ability to generate strong stories and deliver across media and digital channels
  • Deep experience in media relations
  • Deep experience advising executives
  • Deep experience in issues and crisis communications
  • Exceptional editorial judgment, writing, and storytelling skills
  • Ability to move from strategy to execution
  • Strong business acumen and collaborative leadership
  • Sound judgment under pressure
  • Experience in aviation, transportation, hospitality, infrastructure, or another complex operationally intensive industry

Signature Aviation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Signature Aviation and has not been reviewed or approved by Signature Aviation.

  • Healthcare Strength — Core medical, dental, and vision coverage is described as solid, with HSA/FSA options and protections like life and disability insurance. An Employee Assistance Program and wellness initiatives reinforce the health and wellbeing support.
  • Retirement Support — A 401(k) retirement plan is a consistent component of the package. Retirement benefits are presented as dependable and broadly available.
  • Leave & Time Off Breadth — Paid time off includes vacation, sick days, paid holidays, military leave, and bereavement leave. Some roles note the ability to carry over vacation time.

Signature Aviation Insights

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The Company
HQ: Orlando, FL
5,000 Employees
Year Founded: 1992

What We Do

Signature Aviation is the world’s preeminent aviation hospitality company, offering exceptional experiences and essential support services to business and private aviation guests. The company’s large-scale infrastructure footprint enables travel, fosters human connection and is a critical global economic driver. Signature operates an industry-leading network of private aviation terminals, with over 200 locations covering key destinations in 27 countries across five continents and is the largest distributor of sustainable aviation fuel (SAF). The company also offers nearly 15 million square feet of carbon neutral multiuse office and hangar real estate globally, providing unique networkwide benefits and advantages to guests who base their aircraft at a Signature location. For more information, please visit www.signatureaviation.com.

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