Top Senior Level Operations & Support Jobs in Las Vegas, NV

Design, deploy, and sustain production, test, and development Teamcenter environments. Perform installs, upgrades, patching, capacity planning, performance tuning, scripting/automation, incident resolution, user administration, documentation, and disaster recovery support. Provide monthly maintenance support (one Sunday/month) and occasional after-hours production incident response.

Build and lead a centralized Demand & Deal Desk to intake, qualify, route, and govern commercial opportunities. Design intake models, approval workflows, pricing and margin controls, standardized proposal templates, and AI-enabled tooling. Serve as neutral coordinator across Sales, Engineering, Estimating, Finance, and Legal while enabling seller adoption, supplier onboarding, and continuous process improvement.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Manage and improve cloud-based SaaS IT environment, administer M365 and identity systems, operate and tune security platforms (Arctic Wolf, Zscaler, Okta, Mimecast), monitor alerts and lead incident response, oversee helpdesk (Freshservice), manage vendors, enable users through training and documentation, and apply AI and automation to streamline IT operations.

No specific responsibilities were listed. Likely to lead and scale operations for digital assets, manage brokerage/clearing operational processes, ensure compliance, and coordinate cross-functional teams.

Senior Business Analyst for default and bankruptcy servicing responsible for eliciting, analyzing, documenting, and managing stakeholder requirements. Acts as liaison to IT for medium-to-complex projects, defines nonfunctional requirements, testing strategies, and business rules, maintains foreclosure tracking system codes, develops training and process documentation, ensures regulatory compliance, mentors junior staff, and supports audits and change control.

Manage deal desk approvals, enforce discount and data quality policies, process and reconcile orders, maintain Salesforce contract and renewal accuracy, and own end-to-end Microsoft Marketplace private offers and troubleshooting while partnering with sales and finance to protect margins and keep deals moving.

Lead technical support for card operations, troubleshooting authorization, clearing, settlement, disputes, tokenization, and ISO 8583 message flows. Manage escalations, lead Sev-1/Sev-2 incident response, author RCAs, mentor support staff, maintain runbooks, and coordinate fixes with Engineering, Product, Risk, and Network Operations to improve service reliability and meet SLAs.

Lead end-to-end revenue cycle, billing, invoicing, contract and pricing management for CPS business. Drive revenue conversion, integrity, SLA compliance, pricing modeling, client performance reporting, and cross-functional initiatives. Manage a large revenue operations team, partner with Finance, Legal, Sales, and Client Success, and present performance to executives to minimize leakage and maximize realized value.

Senior fraud operations role responsible for daily fraud reviews, complex investigations, escalations, and quality execution. Identify trends and control gaps, advise on alert tuning, produce reporting and insights, and coach junior analysts to improve investigation consistency and outcomes.