Top Operations & Support Jobs in Kansas City, MO

The Deposit Operations Specialist I supports deposit operations by maintaining data accuracy, assisting in compliance, and performing basic account maintenance tasks. Responsibilities include preparing deposit reports, preparing materials for audits, and handling routine operational tasks.

As a Financial Services Operations Representative I, you will process transactions for ALTS accounts, ensure accuracy, validate details, and support operational efficiency while collaborating with teams.

Serve as the primary client-facing resource for onboarding new group benefits clients. Collect and validate case materials, update plan, rate, and member data in the system of record, resolve plan design and underwriting issues, coordinate with brokers and internal teams, and ensure accurate, timely implementations for smooth transition to account management.

Lead configuration, testing, maintenance, and troubleshooting of Fed payment business applications for Fedwire and FedNow. Manage customer onboarding, account and settlement setups, incident response, stakeholder coordination, project work, and critical testing while meeting SLAs and providing technical guidance and training.

Lead branch operations supporting the Branch Manager to deliver safe, efficient rental service. Supervise staff, drive branch metrics and profitability, coach for performance, handle sales/customer service tasks, ensure Rental Flow compliance, and perform daily operational duties like opening/closing and cash reconciliation.

Process mandatory and voluntary corporate action notifications, elections, and payments for domestic and foreign holdings; identify and document system issues; assist with testing and implementation of system upgrades; collaborate with internal partners to ensure accurate securities processing.

Ensure facility compliance with state and local cannabis regulations through audits, reporting, inspections, training, SOP maintenance, and remediation. Collaborate with facility management, regulators, and internal teams to document and resolve discrepancies, oversee recalls, produce weekly compliance reports, and support the Director of Compliance in policy implementation and regulatory inquiries.

Provide end-user IT support via ticketing system, phone, and walk-ins. Diagnose and resolve hardware/software issues, install software and peripherals, document solutions, maintain knowledge base, assist new hires with onboarding, enforce endpoint standards, participate in continuous improvement, and perform occasional local branch travel.

Act as technical liaison for consumer lending systems: monitor and maintain systems, troubleshoot incidents, manage change controls and access, produce ad-hoc reports, document requirements, support testing and QA, coordinate with vendors and IT to implement system solutions and process improvements.

Manage and secure endpoints and identities using Intune, Entra ID, and Autopilot. Oversee device lifecycle, enforce access controls, monitor security alerts, automate processes, document standards, and provide Tier 2/3 escalation support across Windows, ChromeOS, and mobile environments.