Top Customer Success & Experience Jobs in Jacksonville, FL

The Senior Technical Support Engineer will manage complex customer issues related to Chainguard Images, engage with Engineering for escalated issues, communicate effectively with customers, document solutions, and participate in an on-call rotation.

Lead the Customer Success department, focusing on customer outcomes, revenue retention, and team development. Collaborate cross-functionally to enhance customer journeys and operational efficiency.

The Senior Account Manager will manage a $2 million portfolio, drive revenue growth through renewals and upselling, and maintain strong client relationships while ensuring customer satisfaction and retention.

As a Client Partner, you'll manage a portfolio of B2B clients, driving revenue growth through strategic partnerships and programmatic marketing. You'll translate complex marketing goals into actionable strategies while collaborating across teams to enhance client experiences and outcomes.

Build and scale Tremendous' partner growth motion, developing relationships with referral partners, and aligning strategies across internal teams to drive revenue.

The Virtual Tech Assistant provides live technical support during depositions, ensuring a smooth experience for clients using Steno's technology. Responsibilities include troubleshooting video/audio issues and ensuring client satisfaction through effective communication.

The Customer Success Manager will cultivate relationships with healthcare clients, ensuring satisfaction and retention while overseeing post-sale processes and performance metrics.

The Senior Account Manager is responsible for renewing contracts and upselling to existing customers, developing strategies for account retention and revenue growth, managing customer relationships, and collaborating with cross-functional teams to ensure customer success.

As a Senior Designated Services Engineer, you will ensure customer success by resolving technical issues, bridging gaps between customers and Engineering, and providing technical expertise to top-tier customers.

The Senior Pharmacy Implementation Manager leads implementation projects, collaborates with clients, manages progress, mentors team members, and drives process improvements.