Top Customer Success & Experience Jobs in Jacksonville, FL

The Senior Customer Success Manager will enhance enterprise relationships, drive retention and expansion, and build Customer Success processes at Reforge. This includes managing strategic accounts and collaborating with sales and product teams to improve customer outcomes.

The Senior Technical Account Manager will lead partner onboarding to the Banking as a Service platform, focusing on guiding technical integrations and building strong partnerships.

The Channel Partner Specialist manages partner support operations, coordinates orders, maintains Salesforce records, generates sales reports, and assists in events, ensuring a seamless experience for channel partners.

As a Customer Support Specialist, you will assist Bloomerang customers via various communication channels, ensuring effective product usage and resolving issues. Responsibilities include conducting implementations, providing training, and performing quality assurance.

The Senior Client Support Enterprise Specialist provides support to enterprise hospital groups, managing customer inquiries, ticket workflows, and ensuring high-quality client interactions while coordinating across internal teams.

The Principal HubSpot Architect & CRM Admin will lead HubSpot as the core platform for revenue and customer strategy, managing architecture, automation, and integrations, while collaborating with cross-functional teams and supporting strategic decisions through data insights.

The Premier Support Specialist serves as the primary support contact for clients, addressing escalations, managing relationships, and collaborating with engineering teams to resolve issues while ensuring adherence to service level agreements.

The role involves providing phone support, processing quotes and orders, coordinating RMA setups, and ensuring customer satisfaction through effective communication and order management.

The intern will assist with data entry, coordinate corporate events, and conduct market research to support business development initiatives.

As a Customer Support Developer, you'll provide technical support for database-related issues, develop integrations for customers, and collaborate across teams to improve product reliability and performance.