Top Customer Success & Experience Jobs in Jacksonville, FL

The role involves providing customer service to agents and clients, managing insurance applications, and ensuring prompt processing of requests.

As a Support Account Manager, assist premier clients, manage inquiries, educate on technology, and work cross-functionally to enhance client experience.

Provide top-notch service to SoFi lending members and potential members via phone and chat. Responsible for resolving inquiries and following compliance guidelines.

Wells Fargo seeks an Associate Personal Banker to enhance customer experience, handle service requests, and offer products/services while ensuring compliance with regulations. The role includes cash handling and may require working on Saturdays.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

As a Customer Support Advocate, you will manage inquiries from employees of small business customers, providing support on various HR-related matters, including benefits and payroll.

The Onboarding Specialist guides customers through platform setup, enablement, and launch, managing multiple onboarding projects and ensuring customer satisfaction.

The Sr Manager, ProServe Onboarding leads the onboarding strategy for enterprise customers, ensuring quick value realization and operational excellence through team management and collaboration.

The Claims Adjuster manages workers' compensation claims, ensuring compliance and quality service while advocating for customers and mitigating risks.

Deliver technical training as a certified Fortinet Trainer, manage lab environments, and prepare students for certification exams while maintaining up-to-date knowledge of Fortinet solutions.

As a Campus Intern, serve as a liaison between CDW and your University, enhance the student technology experience, and participate in ongoing training while balancing academic commitments.

The Senior Technical Trainer will deliver training to customers on the Samsara platform, produce training materials, and collaborate closely with other teams. They require strong communication and presentation skills, along with experience in training delivery.

Manage Samsara's Enterprise Customer Success team, ensuring customer adoption and satisfaction while defining strategies, coaching staff, and achieving performance goals.