Top Customer Success & Experience Jobs in Jacksonville, FL

As a Support Account Manager, assist premier clients, manage inquiries, educate on technology, and work cross-functionally to enhance client experience.

Provide top-notch service to SoFi lending members and potential members via phone and chat. Responsible for resolving inquiries and following compliance guidelines.

Wells Fargo seeks an Associate Personal Banker to enhance customer experience, handle service requests, and offer products/services while ensuring compliance with regulations. The role includes cash handling and may require working on Saturdays.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

As a Collections Representative, you will handle inbound and outbound calls with customers regarding overdue accounts, negotiate payment arrangements, and resolve concerns while maintaining professionalism and empathy.

As a Campus Intern, serve as a liaison between CDW and your University, enhance the student technology experience, and participate in ongoing training while balancing academic commitments.

The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensuring value realization while minimizing churn. This role partners with sales, delivers tailored proposals, conducts business value analyses, and supports renewals, contributing to customer success in a complex enterprise environment.

The Corporate Sales Engineer drives customer understanding of cybersecurity solutions, articulates security challenges, and manages pre-sales and post-sales activities. This role involves collaboration with various teams and leading presentations.

As a Senior Solutions Engineer, you will partner with the sales team to support enterprise customers, deliver presentations, and run proof-of-concept trials while leveraging technical expertise in networking and security.

Manage healthcare provider relationships, ensuring engagement and support for programs; provide training, resolve escalations, and monitor performance.

The Head of Partnerships will establish a strategic partnerships function, focusing on expanding distribution through agency and tech partners, and should have a strong background in building measurable partnership programs.