Top Customer Success & Experience Jobs in Jacksonville, FL

The Principal Tier 2 Remote Support Analyst provides Tier 2 IT support, troubleshooting end-user devices, and managing remote access services. Responsibilities include root cause analysis, documenting resolutions in ITSM platforms, and collaborating with cross-functional teams.

As a Dispute Investigation Associate, you'll investigate and resolve disputes for SoFi Members, review transaction details, and ensure compliance with banking regulations.

The Branch Operations Coordinator supports customer experience through transaction processing, operational activities, issue resolution, and team management while ensuring compliance and risk management within banking procedures.

The Manager will lead customer engagement strategies, coach teams, manage client accounts, and leverage technology for utility operations, ensuring top-quality outcomes.

The Implementation Consultant will onboard clients, configure the Canoe Connect product, provide technical support, manage projects, and improve processes while ensuring client satisfaction.

Sittercity caregivers provide safe and engaging child care, supervising activities, preparing meals, and following family instructions.

The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.

The Senior Sales Enablement Manager will enhance sales team performance through training, process documentation, coaching, and sales content management, while supporting product initiatives.

As a Consumer Credit Support Specialist, you will handle consumer inquiries, ensure compliance with credit regulations, and improve consumer support strategies.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.