Top Customer Success & Experience Jobs in Jacksonville, FL

The Senior Customer Resolution Specialist addresses customer escalations, researches complaints, manages case inventories, and communicates solutions while maintaining documentation.

The Teaching and Learning Strategist (Psychology) at Macmillan Learning analyzes pedagogical needs, collaborates with various teams, and engages instructors to enhance courseware and digital solutions in education.

As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.

The Scaled Support Specialist diagnoses complex technical issues, communicates effectively with developers, and advocates for product improvements while staying current with the LLM ecosystem.

Join Kooth's Talent Network to connect with future opportunities in various roles related to youth mental health support, marketing, and clinical operations.

The role involves supporting Microsoft 365 environments, providing Tier I support for applications, configuring identity access policies, assisting with security tasks, and coordinating with teams to resolve issues.

As a remote LPN/LVN, you will manage patient engagement, document health status, and support mobility programs, maintaining patient confidentiality.

Lead client services overseeing Account Directors and Managers, ensuring client satisfaction and growth, while coordinating with teams for service delivery.

As a Senior Technical Account Manager, you'll manage a portfolio of strategic accounts, guiding customers through technical integrations while driving revenue retention and development insights at Clerk.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.