Top Customer Success & Experience Jobs in Jacksonville, FL

The consultant will drive customer success by delivering training, collaborating with teams, and supporting K12 educational sales, focusing on multilingual learners.

Responsible for providing pre-sales and post-sales technical support, identifying customer needs, and demonstrating Keeper Security products. Collaborate with sales team and customers while ensuring high levels of customer satisfaction.

The role involves providing exceptional customer support by responding to inquiries, resolving issues, and ensuring customer satisfaction. You will also monitor trips, assist customers, and collaborate with teams, maintaining detailed records and adhering to policies.

The Bilingual Customer Support Specialist assists customers in English and French, resolves inquiries, monitors live trips, and coordinates logistics. This role focuses on customer satisfaction in a remote, fast-paced environment.

As a Customer Experience Engineer, you will troubleshoot technical issues, assist with QA testing, and improve customer resources, ensuring a positive user experience.

The Implementation Manager leads client onboarding and implementation processes, ensuring effective use of Level AI products to enhance customer experiences while maintaining key client relationships and project management.

The Solution Architect will guide customers in developing DevSecOps processes, assist in technical solutions, conduct demos, and support sales transitions.

The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.

The Director of Success leads post-onboarding customer success for mid-market and strategic accounts, focusing on retention, product adoption, and satisfaction while managing three specialized teams.

The Support Specialist delivers customer support, builds relationships, troubleshoots issues, collaborates internally, and improves support processes for a tech startup's AI fundraising platform.

The Partner Development Manager IV drives partner business development strategies, cultivates partner relationships, and collaborates across teams to achieve revenue goals.