Top Tech Jobs & Startup Jobs

Own end-to-end onboarding and ongoing success for Midmarket and Enterprise accounts. Build multi-threaded relationships, monitor account health, execute retention and upsell strategies, lead renewals, escalate and resolve critical issues, translate client feedback to product, and contribute to CS playbooks and client-facing content to drive adoption and Net Revenue Retention.

Lead the regional HR advisory team and act as HR Partner to Operations leadership. Drive HR strategy execution, workforce planning, talent management, employee relations, compliance with labor laws and unions, crisis response, visa/immigration, recruitment, and workforce mobilization for onshore/offshore operations. Partner with COEs and cross-functional stakeholders to implement change, succession planning, and operational HR solutions.

Own a portfolio of 16–25 affiliate nonprofit partners: build deep relationships, conduct assessments and onboarding, drive partner growth, and connect organizations to grants, capacity-building, volunteers, and collective initiatives. Lead new partner outreach and vetting, support grant review and reporting, co-design capacity-building programs, manage affiliate communications and resources, and track partnership data in HFNY systems to inform strategy and coalition expansion.

Conduct in-home consultations with homeowners to provide estimates, sales solutions, and custom design options for window and door replacement projects. Measure openings, answer construction questions, follow up on quotes, manage customer interactions, seek referrals, and track performance against quotas. Schedule includes evenings and weekends.

Handle highest-priority client escalations, de-escalate sensitive situations, negotiate retention solutions, document outcomes in CRM, identify feedback trends, and partner with Sales, Client Care, and Operations to improve processes and client experience.

Lead and develop a team of thin-film coating process engineers to manage PVD optical coating design, process maintenance, documentation (PPAP, FMEA, control plans), and continuous improvement. Provide manufacturing support for production planning/scheduling, validate equipment and capital projects, track process metrics (yield, capability, OEE), and collaborate cross-functionally to ensure on-time delivery, safety, and product quality.

Support IT enterprise transformation by defining and tracking organizational performance metrics, designing and executing change and engagement strategies, coaching teams on human-centered design, assessing operating models and readiness, facilitating stakeholder alignment, driving adoption, and enabling continuous improvement to realize business value.

Manage a portfolio of satellite services customers as primary contact from onboarding through renewals and account growth. Conduct consultative sales, convert qualified leads, coordinate implementations with cross-functional teams, maintain Salesforce records, and achieve retention and revenue targets while providing exceptional customer service.

Drive new revenue and expand enterprise law firm and corporate legal accounts via full-cycle consultative sales. Manage pipeline and forecasts in Salesforce/NetSuite, run QBRs, develop recovery plans, attend industry events, and meet quotas to grow and retain strategic accounts.

Own day-to-day health of client tracking across 100+ sites: deploy and maintain tags, triage telemetry alerts, debug conversion events, support client onboarding, manage consent requirements, and serve as primary telemetry helpdesk while documenting configurations and improving automation.