Top Tech Jobs & Startup Jobs

Lead the vision, strategy, roadmap, and full lifecycle of Enterprise File Services for the Federal Reserve. Gather customer needs, prioritize investments, manage KPIs, and guide modernization across file transfer, management, and integration capabilities. Partner with business, engineering, architecture, security, and delivery teams to ensure reliable, secure, compliant, and valuable products. Influence stakeholders in a matrixed organization, oversee governance and planning, and evaluate cloud, automation, AI, and self-service opportunities.

Leads Customer Success revenue operations, including renewal forecasting, retention and expansion planning, customer health analytics, capacity planning, performance management, reporting, and process optimization. Partners with Customer Success, Finance, Revenue Operations, IT, and other teams to standardize operating models, improve data accuracy, and drive revenue effectiveness across the post-sales organization.

Leads client implementations and enhancement projects, manages configuration and data requests, and advises customers on Yext solutions. Builds business requirements, configures Knowledge Graph, Pages, Listings, Search, and Connectors, validates imported data, and provides SEO, AIO, GEO, integration, and solution optimization guidance. Coordinates with clients, account teams, engineers, designers, and delivery managers while managing project risks, testing new features, and improving internal processes.

Own the post-sales technical relationship for enterprise and mid-market accounts from onboarding through renewal and expansion. Lead implementation, technical health checks, adoption assessments, success planning, training, and enablement. Partner with Sales, Support, and Product teams to resolve issues and influence the roadmap. Use platform data, health metrics, dashboards, and AI tools to identify risks, improve adoption, and drive measurable customer outcomes.

Lead regional strategic sourcing and procurement for marketing and sales agencies. Develop category strategies, negotiate and manage Master Service Agreements, drive savings and continuous improvement, manage supplier relationships, ensure policy compliance, and collaborate with global and regional stakeholders. The role requires influencing senior leaders, managing risk, delivering financial value, and leading teams in a multicultural environment.

Own paid acquisition for RoadWarrior across Google Search, Google and Apple app campaigns, and Meta. Optimize mobile and web funnels for trials, subscriptions, Teams signups, CAC, retention, LTV, and cohort ROAS. Manage conversion tracking, billing reconciliation, creative testing, attribution, reporting, and budget allocation across channels. Use AI tools for copy, visuals, and creative analysis.

Support US HR operations across onboarding, employee changes, offboarding, HR documentation, payroll administration, employee records, and HR systems. Assist with a payroll and HR provider transition through data checks, communications, and process documentation. Help improve HR processes using AI tools while maintaining confidentiality and accurate personnel records.

Design, deploy, and operate large-scale, multi-region cloud-native services to improve reliability, performance, and security. Partner with application teams to build automation, run SLO-driven incident response and on-call rotations, leverage Kubernetes and CNCF tooling, and implement scalable operations, chaos and scale testing, and infrastructure-as-code for a resilient SaaS platform.

Lead Jasper’s Product Marketing function, owning product narrative, positioning, messaging, launches, analyst relations, and go-to-market programs. Build and develop a high-performing team while partnering with Product, Marketing, Sales, Customer Success, Enablement, and executives. Translate customer, competitive, and market insights into roadmap, pricing, packaging, adoption, and pipeline strategies for Jasper’s enterprise AI marketing platform.

Analyze sales performance, forecasts, pipelines, and channels to identify efficiency and revenue-growth opportunities. Build Tableau and Salesforce dashboards, deliver insights to leadership, support sales experiments, optimize processes, administer CRM data, and manage incentive and awards reporting. Partner cross-functionally with Sales, Finance, Marketing, Technology, Analytics, and executive stakeholders while evaluating AI and other sales technology solutions.