Top Tech Jobs & Startup Jobs

Process daily mail, disputes, chargebacks, physical payments, credit disputes, and money orders accurately and on time. Resolve issues end-to-end, meet service-level targets, support compliance, and collaborate with Legal, Finance, Product, and Engineering. The role includes hands-on training and mentorship, with opportunities to advance into Operations II or specialist tracks.

Develop and validate high-fidelity threat detections and asset-identification analytics for industrial control system environments. Analyze threat intelligence, packet captures, host logs, network and device artifacts, and large datasets to identify adversary behaviors. Mentor detection engineers, review and triage detection requests, document analytics processes, and partner with engineering and quality teams to address platform gaps. Support ICS cyber-range activities and contribute to detection testing, tuning, and knowledge-base maintenance.

Leads Dragos’s global enterprise IT strategy, architecture, infrastructure, business platforms, AI adoption, data and analytics, service management, and M&A integrations. Builds an IT operating model supporting 2,000+ employees across multiple regions, manages budgets and vendors, develops IT leadership, and partners with the CISO to maintain security standards. Serves as an executive business advisor and oversees scalable support, digital workplace, cloud, network, and corporate technology operations.

Provide empathetic customer support to healthcare providers and patients through email, live chat, and phone. Resolve approximately 40 daily operational and technical inquiries, explain Headway’s products and insurance practices, de-escalate challenging situations, and identify customer experience improvements. The role requires weekend availability, remote work from a quiet private workspace, and strong communication, judgment, problem-solving, and goal-oriented performance.

Manages end-to-end indirect procurement for fulfillment centers, including sourcing corrugate, shipping materials, consumables, and other non-inventory supplies. Maintains stocking strategies, inventory counts, purchase requests, delivery schedules, vendor performance, budget compliance, and procurement records. Partners with Finance, Operations, and suppliers to ensure cost control, uninterrupted supply, safety, and policy compliance. Supports 6S standards, audits, Gemba walks, and continuous improvement initiatives.

Develop scalable customer-facing features and internal developer-experience tools for Chewy’s e-commerce platform. Responsibilities include system architecture, automation, observability, CI/CD, monitoring, testing, code reviews, agile collaboration, mentoring junior engineers, and production troubleshooting through on-call rotations.

Lead and develop Ellevation’s Product Support team, establishing service standards, SLAs, metrics, workflows, and training. Own and optimize Zendesk, scale self-service, and drive operational improvements. Coordinate bug triage and major incident communications across Support, Customer Success, Product, and Engineering. Use support insights to improve products and processes while coaching a high-performing team through change.

Support clients seeking disability benefits or insurance compensation by conducting interviews, analyzing medical records, drafting persuasive SSA memos, coordinating with representatives, managing caseloads, and collaborating with attorneys on case strategy. The role also involves improving workflows and contributing to startup initiatives with Marketing and Product. It is fully remote with quarterly travel to Los Angeles and occasional offsites.

Lead the Client Success organization, including CSM managers and their teams. Own gross and net retention, renewals, expansion, forecasting, client health scoring, segmentation, playbooks, and QBRs. Hire, coach, and manage performance while building scalable operating infrastructure. Partner cross-functionally with Sales, Onboarding, Support, and Product to improve client outcomes. Use data, AI, and automation to increase team capacity and strengthen client coverage.

Owns GTM commissions strategy, design, and execution. The role will evolve compensation programs, improve payout accuracy and systems quality, introduce AI-enabled workflows, establish planning-cycle frameworks, provide board-level reporting, and lead cross-functional alignment among GTM, Finance, and Commercial Operations. Responsibilities also include building sustainable quarterly operating cadences, communications frameworks, review processes, and scalable compensation operations for a growing enterprise sales organization.

Manager role for Notion’s Outcome Architects team. The provided description contains no specific responsibilities, required qualifications, or preferred qualifications beyond working onsite in San Francisco or New York City on designated anchor days.

Own and expand a portfolio of major enterprise customers across North America. Build executive relationships, develop account plans, drive cross-sell and upsell opportunities, manage renewals, lead strategic business reviews, and coordinate cross-functional teams to deliver customer outcomes. The role requires consultative selling, negotiation, forecasting, and management of multi-million-dollar account portfolios while exceeding growth and retention targets.

Manage and grow Fortune 500 and enterprise customer accounts by expanding software licensing, cross-selling products, identifying new opportunities, conducting account reviews, and achieving sales quotas. Partner with solution engineers to develop tailored solutions, engage technical executives, analyze market and competitive intelligence, and lead complex B2B software sales negotiations through close.

Manage and close software license opportunities across the full sales cycle. Qualify inbound leads, prospect named software-company accounts, conduct consultative sales with technical executives, collaborate with Solution Engineers, analyze competitors and markets, develop win-win GTM strategies, and consistently meet or exceed sales quotas.

Leads product strategy and a team of senior product managers across data ingestion, normalization, workflows, orchestration, governance, and third-party integrations. Partners closely with Engineering on architecture, APIs, and platform roadmaps; manages vendor relationships and integration launches; collaborates with Partnerships, Sales, and Customer Experience; and advocates for customer needs while connecting data investments to AI, personalization, analytics, and reporting.