Top Customer Success & Experience Jobs in Indianapolis, IN

The Partnership Manager oversees relationships with healthcare organizations, managing the lifecycle from onboarding to engagement and reporting, ensuring partner satisfaction and program growth.

Lead and develop a cross-functional Client Success organization, build scalable processes (health scoring, segmentation, churn prevention), own retention/NRR targets, partner with Sales and Product, hire and coach CSMs, and report portfolio insights to executive leadership to improve client outcomes.

The Enterprise Support Specialist provides technical support, customer onboarding, and manages escalations for VIP partners, ensuring high customer satisfaction and adherence to SLAs.

Lead client launches and implementations, support client and technician success, analyze product efficacy and ROI, surface product insights, recommend improvements, present findings to stakeholders, and drive account expansion and retention while traveling frequently to client sites.

Join the LightForce Talent Community to stay connected with future job openings at LightForce Orthodontics, which specializes in personalized orthodontic care.

The Director of Enterprise Account Management will manage relationships with complex enterprise merchants, ensuring their success and retention while guiding them through payment ecosystems and internal advocacy.

The intern will support the Global Commercial Operations team by delivering business outcomes, enhancing digital capabilities, and conducting business analysis.

Own retention efforts to prevent customer cancellations by leading save conversations, performing targeted outreach to at-risk accounts, troubleshooting operational issues, collaborating cross-functionally to implement fixes, and documenting outcomes in Salesforce to reduce churn and improve customer experience.

Join Snapsheet's Talent Pool to receive updates on career opportunities and project news, enhancing your professional growth and connections.

The Teaching Assistant will assist with grading, facilitate discussions, manage the online learning environment, and support proctoring and course material accessibility.