Top Hybrid Account Manager (AM) Jobs

Drive expansion revenue within an assigned book by identifying upsell and cross-sell opportunities, building account strategies, managing pipeline in CRM, collaborating cross-functionally, and educating customers to increase product adoption and lifetime value.

Drive profitable revenue growth across Northern California and the Pacific Northwest by managing key reseller relationships (McIntosh, Sonus faber), owning regional P&L, developing sales forecasts, executing account initiatives, and collaborating with marketing, demand planning, and supply chain. Lead business planning, deliver analytics and performance reporting, and support training to expand accounts in retail and custom integration channels. Requires strong negotiation, financial acumen, CRM proficiency, and frequent travel.

Manage, grow, and retain a portfolio of large employer clients (5,000+ lives). Serve as primary relationship owner, lead account strategy, drive sales and profitable growth, coordinate cross-functional teams, oversee broker relationships, and manage financial and risk outcomes for group benefits offerings.

Lead partner ecosystem strategy across Latin America to drive revenue via indirect channels. Build and manage relationships with SIs, VARs, distributors, hyperscalers, MSPs, and technology partners; drive pipeline, co-sell, and marketplace adoption; align cross-functional GTM execution; negotiate strategic partnerships and influence executives across Spanish-speaking LATAM and Brazil.

Owns recurring revenue, renewals, retention, and expansion for a US portfolio of Mirakl Connect clients. Advises customers on marketplace performance, assortment, pricing, promotions, and growth opportunities; identifies upsell and cross-sell opportunities; troubleshoots operational issues; and collaborates with Sales, Product, RevOps, Support, and marketplace teams. Maintains CRM records, forecasts accurately, manages churn risks, and channels customer feedback to improve the product and client experience.

Field-based account manager responsible for client relationship management, educating customers and members on benefit plans and UHC tools, conducting open enrollment meetings, wellness events, and trainings, coordinating escalated service issues, and partnering with internal teams. Requires local travel to manage assigned book of business and to build broker and employer relationships.

Provide high-volume inbound phone, chat, and email support to retail brokerage customers. Assist with complex options and futures order execution, explain trading platform functionality, analyze customer positions, discuss strategy advantages and disadvantages, and identify timely solutions for self-directed investors. The role requires strong knowledge of brokerage services, options, futures, margin accounts, Regulation T, and portfolio margin, along with FINRA securities licenses and in-office availability.

Manages relationships with high-value social gaming players to retain, reactivate, and grow VIP accounts and revenue. Conducts 90–125+ daily phone and email contacts, resolves issues with studios, analyzes campaign performance, supports promotions and VIP feature development, and delivers consultative engagement presentations. Meets productivity, quality, customer satisfaction, reactivation, and engagement targets while collaborating cross-functionally. Some travel, evening, and weekend work may be required.

Own enterprise account expansion across Mexico by driving upsell and cross-sell revenue, building C-suite relationships, creating strategic account plans, coordinating cross-functional deal teams, negotiating complex contracts, and demonstrating customer ROI. The role requires bilingual English and Spanish communication and extensive experience managing complex B2B SaaS accounts.

Own and grow an existing SMB customer portfolio through expansion sales. Manage territories, pipeline, forecasts, discovery, demonstrations, proposals, negotiations, and contract closes. Partner with Customer Success, Renewals, Marketing, Finance, and Product Marketing to increase adoption and revenue. Train users, maintain accurate CRM records, apply sales methodology, and use generative AI responsibly for research, outreach, and workflow efficiency.