Top Hybrid Customer Success Jobs in New York City, NY
As a Customer Success Manager, you will engage with internal and external stakeholders to drive client engagement, retention, and growth. Responsibilities include developing media plans, analyzing opportunities, and delivering insights from data to optimize advertising campaigns and reporting for key accounts.
As a Customer Success Manager, you will build and maintain relationships with key clients, understand their needs, and develop strategies to drive retention and satisfaction. Responsibilities include engaging with customers, conducting business reviews, identifying and addressing issues, and collaborating with cross-functional teams.
The Senior Customer Success Manager will lead the onboarding process for clients, ensuring the effective use of DISCO products to meet their goals. They will collaborate with sales, services, and product teams, manage client relationships, advocate for client needs, and drive account success through upselling and event planning.
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As the Founding Customer Success Manager, you'll ensure customer satisfaction and success by monitoring product adoption, engaging with clients, facilitating training sessions, and acting as a trusted advisor. Your role includes building scalable processes and serving as the voice of the customer to inform product development.
The Welcome Team Specialist oversees the onboarding process for new hires, manages pre-employment communications and tasks, conducts check-ins with new employees, performs background checks, maintains document records, and collaborates with team members to improve onboarding processes.
The Client Support Specialist will serve as the main point of contact for clients, troubleshoot technical issues, manage client interactions, relay feedback to product teams, and ensure a high-quality client experience while monitoring platform operations.
As a Client Partner at AnalogFolk, you will be responsible for building and maintaining partnerships with globally recognized brands, delivering digital solutions, and promoting innovative strategies that drive brand growth through creative campaigns and digital ecosystems.
The Customer Experience Associate I will connect with customers to answer inquiries regarding products and enhance their shopping experience. Responsibilities include problem-solving, communicating across multiple channels, advocating for customer needs, and providing insights for improvements. The role requires working closely with management and operations in a fast-paced environment.
The Senior Implementation Manager will guide Mid Market and Enterprise customers through Yotpo’s product setups, managing onboarding processes, and ensuring exemplary customer experience. Responsibilities include training, problem-solving, and collaborating with cross-functional teams to optimize account management and onboarding.
As a Customer Success Associate, you will manage post-sales relationships with customers, ensuring satisfaction and engagement. Responsibilities include onboarding new accounts, resolving issues, gathering customer feedback, and collaborating with internal teams to ensure high client health scores while driving adoption and satisfaction.
Top hybrid Companies in New York City, NY Hiring Customer Success Roles
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